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Centralized Scheduling Representative

Freeman Health System
Posted 24 days ago, valid for a month
Location

Thousand Oaks, CA 91358, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off
Wellness Program

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Sonic Summary

info
  • The position is for a full-time scheduling personnel at Freeman Health System, requiring a high school diploma or GED and at least 1 year of scheduling or administrative support experience, preferably in healthcare.
  • The role involves coordinating patient appointments, verifying information, and ensuring accurate scheduling while providing excellent customer service.
  • Candidates should be proficient in Microsoft Office and able to work independently in a fast-paced environment.
  • Freeman Health System offers a competitive salary along with a comprehensive benefits package that includes health insurance, retirement matching, and paid time off.
  • The company promotes a positive work culture and provides various wellness programs and career development opportunities.
Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-Time Days (40 hrs/week)

What You'll Do

Scheduling Personnel support Freeman Health System patients and care teams by coordinating appointments, verifying and updating patient information, and ensuring accurate scheduling in accordance with departmental guidelines. This role serves as a key point of contact for patients, providers, and internal departments, providing timely, courteous service while protecting patient privacy and supporting efficient clinic/hospital operations.

Requirements:

  • High school diploma or GED required.

  • Ability to perform all responsibilities of the scheduler as needed to ensure continuous scheduling coverage.

  • 1+ year of scheduling, administrative support, or clerical experience (healthcare or service operations preferred).

  • Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to learn new systems quickly.

  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

  • Strong customer service skills and professional communication (phone, email, and in-person).

Preferred Requirements:

  • Experience in a hospital Procedural or Surgical Services, or Physician Office Scheduling.

  • Experience using workforce scheduling and/or timekeeping systems (e.g., Workday or similar).

  • Intermediate Excel skills (sorting/filtering, simple formulas, and reporting).

  • Knowledge of staffing matrices.

Freeman Perks and Programs

  • For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

  • Health, vision, dental insurance

  • Retirement with employer match

  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation

  • Milestone payments with longevity of employment

  • Paid time off (PTO) or Flex time off (FTO)

  • Extended Sick pay

  • Learning Center designated only for Freeman Family members

  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

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