Job Title: Senior Director of Communications & Marketing

Location: 5100 Tice Street (Fort Myers, FL)

Employment Type: Full-Time / Exempt

Goodwill Southwest Florida is seeking a strategic and mission‑driven Senior Director of Communications & Marketing to build and lead enterprise‑wide marketing, branding, and communication initiatives. This executive‑level role drives brand awareness, donor and customer engagement, revenue growth, and community impact through innovative, data‑driven, multi‑channel strategies.

Key Responsibilities:

Develop and execute comprehensive marketing and communications strategies across digital, traditional, and experiential channels.
Lead brand positioning, public relations, and crisis communications to strengthen organizational reputation.
Partner with executive leadership to align marketing initiatives with organizational goals and performance metrics.
Analyze market trends, customer and donor insights, and competitive data to drive measurable outcomes.
Build, mentor, and lead a high‑performing marketing and communications team.
Oversee marketing platforms, tools, analytics, and CRM systems.
Manage vendors, agencies, and contracts, ensuring SLAs and budget alignment.
Drive cross‑functional collaboration with fundraising, operations, and support teams.
Represent Goodwill at community events and external engagements.
Support organizational transformation and change initiatives.

Qualifications:

Bachelor's degree in Marketing, Communications, Business Administration, or related field (Master's preferred).
7+ years of progressive leadership experience in marketing and communications.
Proven success delivering data‑driven marketing strategies and measurable business results.
Strong experience in brand management, digital marketing, and analytics.
Excellent leadership, project management, and communication skills.
Experience in nonprofit marketing, donor engagement, or community relations strongly preferred.
Valid driver's license and ability to travel throughout the region; occasional evenings/weekends required.

Why Goodwill?

Mission-driven nonprofit organization
Collaborative leadership team
Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

Medical, dental, vision insurance
403(b) retirement plan
Paid time off (PTO) and paid holidays
Employee Assistance Program
Employee discounts
Tuition Reimbursement

Learn more about this Employer on their Career Site