Manager Training - Ti - Pulp

Department Learning Leader - Pulp

The Department Learning Leader (DLL) is responsible for providing primary support to the department for the training program, including new hire integration, department orientation, position/skill block training and certification, training materials management and training documentation.  The Department Learning Leader ensures consistency of the training program (from one team member to the next) and alignment with department goals. The position reports directly to the Business Unit Manager with dotted-line functional responsibility to the Mill Learning Leader (MLL).

Pay Grade:

PG 13 

Department Learning Leader 

• • • Ensures training and certification process is followed
    • Ensures consistency of training process and materials, and alignment with enterprise training process standards
    • Develops and manages (priorities and schedules) job position training plans and timelines
    • Coordinates (and participates as required in) Team Member in Training

• • • • Expectation meetings
      • Progress review meetings
      • Certification assessments

• • • Signs-off on required documentation
    • Sets training expectations with Team Member in Training
    • Provides constructive 1-to-1 feedback to Team Member in Training
    • Identifies and coaches OJT/task Trainers and SMEs (regarding their training responsibilities)
    • Identifies and reduces barriers in employee training progress

• • • Maintains accurate training records for each department member (electronic and required hardcopies)
    • Tracks training hours/ time for each Team Member in Training
    • Provides reports on training progress and completion
    • Enters training data into LMS system (OJT, Classroom, etc.)

• • • Identifies and address gaps in training materials
    • Coordinates updates to, and development of new training materials (SOPs, TCCs, eCourses, reference documents, learning exercises and activities, instructor-led presentations, etc.) using operator and management input, and following enterprise standards and best practice examples
    • Ensures feedback from training is properly captured, addressed and communicated
    • Provide support for departmental projects and initiatives when needed
    • Supports the development and implementation of Workforce Planning initiatives

Knowledge and Experience: 

• • • Thorough knowledge of Work System concepts and applications.
    • Demonstrated ability to facilitate effective change
    • Supervisory or training experience
    • Strong interpersonal skills
    • Strong communication skills both written and verbal
    • Strong presentation skills

Competencies:

• • • Safety and well-being - Our greatest responsibility. We look out for each other to ensure everyone returns home safe and well each day. protection. Above all, we put people before paper, always
    • Caring - Leads self and ability to safely lead others as well as the organization.
    • Self-aware/Self accountability - Welcome input and feedback of others as a means of measuring your personal capabilities. Work to consistently manage emotions and behaviors in any situation.
    • Trustworthy - Show integrity and trust through your character and competence. Consistently demonstrate values rooted in respect and dignity. Act and make decisions in the best interest of the team.
    • Inclusive and Collaborative - Support an inclusive culture where all individuals feel welcome, included and valued. Foster an environment where teams can think and work together.
    • Sustainability Focused - Ensure the company is a sustainable corporation that creates value for all our stakeholders, while protecting the environment and improving the lives of those it impacts.
    • Agile - Able to discern which decision is most appropriate for a situation and when to act. Values input from others and manages evolving business conditions to make the best decision possible.