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Position Information
Title: Youth Emergency Shelter Support Specialist
FLSA Status: Hourly, Full-Time, Non-Exempt
Location: Hope Center
Reports to: Youth Emergency Shelter Program Coordinator
Job Description
The Support Specialists at Rod’s House focus on providing a safe and stable environment for young people to learn new skills in order to thrive on their own in the community. Support Specialists help support a wide spectrum of needs for young people (ages 13-17) experiencing homelessness throughout Yakima County. Support Specialists play a pivotal role as guides for youth so they may progress from temporary sheltering to permanent, safe, and stable housing.
Duties and Responsibilities
Engage with youth to make them feel welcome, safe, and supported
Collaborate with Case Manager, Behavioral Health Specialist, Family Support Specialist, Peer Navigator, and Program Coordinator on how best to support the youth
Appropriately respond to and coach youth through verbal, physical, and emotional altercations
Actively seek opportunities to be inclusive and equitable
Accompany youth to designated recreational activities and mealtimes
Assist with housekeeping duties and ensure cleanliness and tidiness at all times
Ensure a safe environment for fellow employees, volunteers, and residents
Review health guidelines and organize food on a daily basis
Participate in monthly program outcome reporting with all program staff following policies and procedures
Complete data entry tasks, as assigned
Prioritize keeping information on the youth confidential and secure
Provide regular feedback on program policies and procedures and program trainings to include Mandated reporting trainings
Provide general assistance and support as directed
Proven ability to create a system or process when one does not exist
Complete all other duties as assigned and other duties as required
administering/observing medication times and documenting accurately
Education and/or Experience
High school diploma or GED Required
Must be at least 21 years of age Required
Valid driver’s license and auto insurance Required
Bilingual (Spanish English) Preferred
Salary/Compensation and Benefits
Starting hourly wage of $17.30
Medical, Dental, and Vision
Vacation Time
Sick Time
401K
Knowledge, Skills, and Abilities
At least 1 year experience working directly with youth, particularly youth experiencing homelessness
Effective communication and problem-solving skills
Ability to work with young people in crisis.
Willingness to learn and teach new things.
Ability to maintain confidentiality.
Work Conditions and Physical Requirements
Shifts could include evening, early mornings, or weekends, including holidays. This position requires daily interactions with youth experiencing homelessness and with community members, social service providers, and other organizations. Physical requirements for the position include frequent walking, hearing, seeing, speaking, stooping, kneeling, crouching, reaching, grasping, climbing, and repetitive motions. This position requires exerting up to 50 pounds of force to lift, carry, pull, or move objects.
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