Why Ralph's Joy of Living

We are a family owned business right here in Tiffin, and our customers have been with us for generations. That loyal customer base means a steady, predictable flow of service work instead of feast-or-famine weeks, and our performance bonus means the better you are at your craft, the more you take home. If you are a certified appliance tech in the Tiffin or Findlay area who is tired of being a number at a national chain, come talk to us.

Job Summary

Ralph's is hiring an experienced, certified Appliance Service Technician to join our service team. You will be the face of our store in our customers' homes, installing, maintaining, and repairing appliances with the quality and care our name is built on. You also help grow the business by spotting opportunities for additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

What You'll Do

Install home appliances and equipment
Accurately diagnose and repair appliances in the customer's home, including refrigerators, ranges, cooktops, wall ovens, dishwashers, washers, and dryers
Complete both warranty and non-warranty service calls, documenting findings, parts, and labor accurately
Provide cost estimates for repairs and installations, and collect payment or payment information for work performed
Order and track parts, then follow up with customers to schedule return visits
Keep your service vehicle clean, organized, and properly stocked
Follow all safety procedures for electrical, gas, and refrigerant work
Cross-train and help out in related positions as needed

What You Bring

Current appliance technician certification is required (NASTeC, PSA/UASA, EPA Section 608, or manufacturer factory certification)
Proven hands-on experience diagnosing and repairing major household appliances
You live in or can commute daily to the Tiffin or Findlay, Ohio area
A professional, courteous presence in customers' homes
Your own basic set of hand tools
Valid driver's license with a clean record
At least 18 years of age
Comfortable using tablet-based technology

Physical Requirements

Ability to safely lift up to 50 pounds on a repetitive basis and up to 100 pounds occasionally without assistance, and the physical ability to perform strenuous work under varied circumstances
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear

Learn more about this Employer on their Career Site

Certified Appliance Service Technician - Tiffin and Findlay Area