Operations & Policy Analyst 3

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! 

We are seeking Operations & Policy Analyst 3 to join our team in the Office of Safety, Oversight, and Quality Unit (SOQ).  If you like working to provide assistance to managers in this area, then this might be the position for you!

The mission of the Safety, Oversight and Quality Unit (SOQ) is to provide for the safety of aging adults and adults with disabilities served by the Oregon Department of Human Services and the affected citizens through the consistent, efficient, and effective oversight of those who provide services to clients across the continuum of care. 

The Safety, Oversight and Quality Unit is responsible for the statewide licensing, regulatory and corrective action functions for Adults and People with Disabilities (APD) including current adult foster homes, Assisted Living Facilities, Residential Care Facilities and nursing homes for aging adults and adults with disabilities. The target populations are all citizens of Oregon who reside in SOQ regulated care settings, such as Nursing Facilities, Community-Based Assisted Living and Residential Care facilities, and Adult Foster Homes. 

Summary of Duties

This Operations and Policy Analyst works independently to provide leadership, direction and consultative advice to the Community-Based Care program (CBC) to develop program information concerning licensing and survey procedures. With the passage of SB 739 in 2025, the CBC team is charged with developing and making available summary explanations of the licensing and survey process for facilities, summary information needs to be prepared and amended as CBC program rules, policies and procedures are amended.

This OPA will be responsible for the development and writing of complex policies, rules, and legislative concepts. 

This OPA3 position evaluates program operations and services and conducts quality assurance to oversee compliance with regulations and program goals. Provides statewide policy contact and resource for local offices and licensed facilities concerning the licensing and survey processes and requirements. Provides complex regulation/rule interpretation and technical assistance to agency and local office staff, surveyors, providers, partners and the public. Responsible for rule development.

Works with the Department's Contracts and Procurement Unit. The OPA performs the review and analysis of licensing activities. Participates in training to DHS/APD/AAA staff, providers and partners regarding facility services; state and federal rules, policies and procedures and Titles XVIII and XIX of the Social Security Act.  

Minimum Qualifications

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and 4 years professional-level evaluative, analytical and planning work.

OR;

Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.

Essential Attributes

We are looking for candidates with:

• Must have excellent oral and written communication skills in order to complete  interactions with stakeholders and partners;

• Experience in extensive reading of materials and other supporting documentation, as well as state and federal rules and laws;

• Experience working under pressure to meet frequent deadlines;

• Experience adjusting to changing priorities;

• Experience working with individuals from diverse backgrounds, and with varying educational levels and professional to promote compliance with regulations and standards.

• Experience in Aging and People with Disabilities.

Attention all candidates!  COVER LETTER IS REQUIRED. Please address how you meet the Minimum Qualifications and the Essential Attributes stated above.  If you do not include a cover letter, you will not move on in the recruitment process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

• Occasionally required to travel distances and overnight for variable lengths of time. May be required to travel in times of poor road conditions and inclement weather. 

• This position will need to be able to come into the office here in Tigard to attend meetings and trainings.

• Must be flexible in working hours. Could be after normal business hours.

• This position is a hybrid opportunity.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is a SEIU Union Represented position. Service.  

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Amy Acree. If you contact the recruiter, please include the job requisition number.

• Email: amy.acree@odhs.oregon.gov