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Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- 401(k) matching
- Bonus based on performance
- Dental insurance
Full-time · Mid-level (3–5 years)
About the Role: Join our growing team as a Commercial Lines Account Manager, serving as the service contact for small business and middle market accounts. You'll manage the full policy cycle — renewal prep, remarketing, coverage analysis, and claims advocacy — while partnering closely with producers to retain and grow relationships.
What You'll Do
•
Manage a book of commercial accounts (GL, Property, Auto, WC, Umbrella) with a focus on high-touch service and strong retention
•
Lead renewals end-to-end: marketing to carriers, negotiating terms, and presenting coverage recommendations
•
Identify coverage gaps and cross-sell opportunities to support account growth
•
Translate complex policy language into clear, actionable client guidance
•
Partner with producers on new business, account rounding, and retention strategies
•
Advocate for clients during claims, coordinating with carriers for timely outcomes
•
Maintain accurate documentation in agency management systems (QQ Catalyst, AMS360, etc.)
What We're Looking For
•
3–5 years of commercial lines experience in an independent agency, brokerage, or carrier
•
Active NC Property & Casualty license
•
Strong knowledge of commercial coverages and policy forms across multiple lines
•
Experience with agency management systems (QQ Catalyst, AMS360, or similar)
•
Clear communicator, highly organized, and able to manage a high-volume load with competing deadlines
•
Client-first mindset with a proactive service approach
Nice to Have
•
ACORD forms and carrier portal experience
•
Familiarity with E&S / non-admitted markets
•
Industry vertical background (contractors, hospitality, professional services, etc.)
Compensation & Benefits
•
Base salary: $55,000–$75,000 with growth potential
•
Full-time | Mon–Thu in office, hybrid Fridays
•
Health, dental, vision, LTD & LTC insurance · 401(k) with match · PTO & paid holidays · CE support & designation reimbursement · Stable, team-oriented culture
About the Role: Join our growing team as a Commercial Lines Account Manager, serving as the service contact for small business and middle market accounts. You'll manage the full policy cycle — renewal prep, remarketing, coverage analysis, and claims advocacy — while partnering closely with producers to retain and grow relationships.
What You'll Do
•
Manage a book of commercial accounts (GL, Property, Auto, WC, Umbrella) with a focus on high-touch service and strong retention
•
Lead renewals end-to-end: marketing to carriers, negotiating terms, and presenting coverage recommendations
•
Identify coverage gaps and cross-sell opportunities to support account growth
•
Translate complex policy language into clear, actionable client guidance
•
Partner with producers on new business, account rounding, and retention strategies
•
Advocate for clients during claims, coordinating with carriers for timely outcomes
•
Maintain accurate documentation in agency management systems (QQ Catalyst, AMS360, etc.)
What We're Looking For
•
3–5 years of commercial lines experience in an independent agency, brokerage, or carrier
•
Active NC Property & Casualty license
•
Strong knowledge of commercial coverages and policy forms across multiple lines
•
Experience with agency management systems (QQ Catalyst, AMS360, or similar)
•
Clear communicator, highly organized, and able to manage a high-volume load with competing deadlines
•
Client-first mindset with a proactive service approach
Nice to Have
•
ACORD forms and carrier portal experience
•
Familiarity with E&S / non-admitted markets
•
Industry vertical background (contractors, hospitality, professional services, etc.)
Compensation & Benefits
•
Base salary: $55,000–$75,000 with growth potential
•
Full-time | Mon–Thu in office, hybrid Fridays
•
Health, dental, vision, LTD & LTC insurance · 401(k) with match · PTO & paid holidays · CE support & designation reimbursement · Stable, team-oriented culture
Learn more about this Employer on their Career Site
