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43604, Toledo, OH
Customer Service Representative

Customer Service Representative

The Toledo Blade

Posted 5 days ago, valid for 8 days

Toledo, OH 43604, US

$28,000 - $33,600 per year

Full Time

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Sonic Summary

The Blade, a Pulitzer-prize winning newspaper, is seeking a part-time customer service representative for its Customer Care Department.
Responsibilities include responding to subscriber calls, interacting with delivery managers and drivers, and handling customer service and billing issues.
Candidates must possess excellent spelling, grammar, and verbal communication skills, along with the ability to type 35 WPM and have computer experience.
The position requires 1-2 years of call center or customer service experience and a high school diploma.
Working hours are flexible, with shifts from Monday to Friday 7:00am-2:00pm and weekends from 7:30am-11:00am.

Description

The Blade, the Pulitzer-prize winning newspaper serving northwestern Ohio and southeastern Michigan, has an opening for a part-time customer service representative in its Customer Care Department.

Position responsibilities include: responding to calls from subscribers, carriers and delivery managers; interacting with transportation drivers; handling customer service issues, billing issues and promotion of The Blade on all platforms.

The successful candidate will have the following qualifications:

Excellent spelling, grammar and verbal communication skills
The ability to type 35 WPM and computer experience
Able to multi-task and possess strong time-management skills
Flexibility to work Monday through Friday 7:00am-2:00pm; and Saturday and Sunday 7:30am-11:00am
Minimum of 1-2 years of call center and/or customer service experience
A High School diploma is required

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