Employment Services Case Manager

Job DetailsJob Location: Toledo Office - Toledo, OH 43623Position Type: Full TimeEducation Level: 4 Year DegreeJob Category: Nonprofit - Social ServicesPURPOSE/SCOPE OF RESPONSIBILITY To provide career advising, case management, job development, and community outreach with refugee and other eligible populations ESSENTIAL DUTIES, RESPONSIBILITIES, & COMPETENCIES Provides case management including assessment, testing, counseling, daily interaction with clients and follow up Actively engages in job development by creating and maintain employer relationships that support successful placement and retention Assists with job placement and continues to monitor job retention Maintains client-related documentation standards by preparing and completing in a timely manner all required records and reports for all assigned clients. (Computerized case notes, MIS documentation, Individual Service Strategy (ISS) completion, recording hours, and testing) Represents the agency professionally with stakeholders and collaborators Classroom instruction: develops and leads employment-related classroom activities, workshops Assists clients with resume preparation, cover letters, and interview preparation Works closely with English as Second Language Instructors/Volunteer Tutors and volunteer mentors to support client services Works closely with clients on barrier removal (problems preventing the clients from obtaining and retaining employment), one-on-one and/or in group settings Maintains safe and clean working environment by complying with health and safety guidelines   OTHER DUTIES, RESPONSIBILITIES, & COMPETENCIES Shares professional knowledge with staff by seeking out professional development opportunities and sharing new learning with staff Supports agency operations by appropriately representing the agency in all forums and by demonstrating commitment to agency philosophy, mission, goals, policies and procedures   Contributes to effective use of agency resources by identifying and implementing options for cost containment Contributes to team effort by accomplishing related results as needed Uses time effectively by appropriately planning, organizing and scheduling required work hours to meet agency needs Demonstrates effective judgment by making appropriate decisions, as well as conducting and maintaining a professional manners and appearance at all times Maintains safe and clean working environment by complying with health and safety guidelines Qualifications Bachelor’s Degree in human services related field required. Master’s in social work, counseling, or related field preferred. Must have working knowledge of Microsoft Word, Outlook, and databases Must have excellent organizational skills to work in a team-oriented, fast-paced environment Excellent oral and written communication skills Ability to work well with a diverse population of clients Multilingual preferred.