At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Interventional Pain Management Specialists, Orthopedists, Neurosurgeons, Psychiatrists, Physical Therapists, Phlebologists, Podiatrists, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients. By joining our multi-specialty medical group, you’ll be part of a culture of innovation, collaboration, and excellence. We believe our team is our greatest asset, so Redefine Healthcare offers our team members competitive salaries, comprehensive benefits packages, retirement savings plans, and other great perks.

Redefine Healthcare is looking for a dedicated, full-time Medical Front Desk Representative to join our expanding team of healthcare professionals in our Toms River Office. The Front Desk Receptionist will be responsible for providing a positive first impression to patients and visitors while managing administrative tasks. We are looking for candidates who are motivated, compassionate and are looking to advance their career in a community that is always growing.

Job Title: Medical Front Desk Representative

Pay Rate: $18- 22/ hour, depending on specialty and experience

Hours: 40 hours per week

Job Type: Full-time

Benefits: Paid time off, sick time, health insurance (medical, dental, vision, accident, and critical illness), life insurance, 401(k) with Company match, yearly bonus

Job Title Duties (not limited to):

Receive and assist patients as needed
Check patients into EHR system
Enter patient demographics and insurance information into EHR system
Verify insurance eligibility
Collect appropriate co-pays
Answer incoming calls, assisting callers with the reason for the call, transferring calls, and taking messages as necessary
Schedule patient appointments
Receive and distribute incoming faxes
Scan records patient charts in EHR system
Maintain a high level of customer service at all times
Ensure confidentiality of sensitive information following office HIPAA protocol

Experience Required:

2+ years of continuous recent experience performing the described job responsibilities
Working knowledge of medical office procedures
Proficiency with MS Office, databases and EHR systems
Outstanding communication and customer service skills

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