Family Support Worker

$2,000 sign on bonus for new employees! The sign-on bonus is available only to candidates who are new to the company. Current employees, including internal transfers from other departments or business units, are not eligible.

Position Summary:
The Family Support Worker (FSW) provides critical support to Case Managers in achieving timely permanency for children and families involved in the child welfare system. This role includes direct service to clients, including transportation, supervision, skill-building, and documentation, all aimed at promoting child safety and family stability.

Education and experience requirements:

• High school diploma or GED required

• 2 years of experience working with children and/or families required.

• Intermediate computer skills required

Licensure/Certification:

• Valid driver’s license

• Proof of auto insurance

• Must be at least 21 years old

Key Responsibilities:

• Provide transportation and visitation support for clients; use of agency fleet vehicles available

• Supervise parent-child and sibling visits, monitoring interactions and assessing family progress

• Serve as a positive role model for children and families

• Assist families in accessing community resources, including housing, utility support, healthcare, and mental health services

• Teach and reinforce daily living skills such as budgeting, housekeeping, and parenting techniques

• Provide in-home support and guidance to clients to enhance family functioning

• Maintain accurate and timely case activity logs, ensuring documentation is entered within the required timeframe per DCF contract

• Participate in case management meetings and case planning conferences as needed

• Assist in reviewing and preparing case plans and documentation for submission to DCF and court

• Attend court hearings as required, presenting professionally and communicating effectively

• Review and verify data in daily, weekly, and monthly reports; follow up on discrepancies as needed

• Maintain and update case management systems (CMS) to ensure records are current and accurate

• Assist with file preparation and reconciliation for DCF audits

• Support team operations by performing various administrative and service-related tasks

• Attend all required training sessions to remain in compliance with agency and contract requirements

Why Choose KVC?

Top 1% of Employers Nationwide
KVC boasts an impressive 82 Work Wellbeing score on Indeed, reflecting a culture where employees feel valued and supported.

Outstanding Benefits
Enjoy company-paid clinical supervision, CEU-eligible in-house training, generous PTO, parental leave, health benefits, 403(b) with company match, and tuition reimbursement up to $21,000.

Supportive, Mission-Driven Culture
We invest in you through talent development and wellness benefits. Your wellbeing matters.

Meaningful Impact
Join a team dedicated to strengthening families and transforming child welfare systems.