ESSENTIAL DUTIES ANDÂ RESPONSIBILITIES:Â Includes the following along with other duties that may also be assigned.Â
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First point of contact for customer.Â
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Works independently or in a team environment on problem solving activities.  Follows systematic problem-solving methodology: 5Why, 8D, and customer required forms etc.Â
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Develops, installs and evaluates process sampling systems, procedures and statistical techniques.Â
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Develops or specifies inspection and testing mechanisms and equipment.Â
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Analyzes production and service limitations and standards.Â
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Recommends revision of specifications as needed.Â
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Formulates or helps formulate policies and procedures specific to quality function.Â
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Must be available and willing to work overtime per day or per week as determined necessary to meet business needs.Â
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Travel to customers or suppliers.Â
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Currently trained and conducts training on department specific concepts, tools and testing equipment.Â
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Quantifies quality costs and develops P.O. when applicable.Â
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Interfaces with all other engineering components within the company and with customers and suppliers on quality specific issues.Â
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Prepare PPAP's, FMEA’s, Control plans, 5P’s or 8 D’s (Responsible during launch, mass production and service.)Â
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Performs quality auditsÂ
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Daily reporting: internal activities: Quality Circle meeting, customer & plant issues, and customer driven reportsÂ
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