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What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda’s, we want you to join our team to Bring the Future!
Job Purpose
The Service Technical IT Applications unit is seeking a highly motivated, team-oriented, and customer-focused Team Manager. This leadership role encompasses responsibility for numerous critical applications, including over 10 applications in the Warranty area and Honda Care/Acura Care applications. The Warranty applications are currently undergoing significant transformations incorporating AI technologies, with plans for further modernization and adding GenAI technologies in the future.
The Honda Care/Acura Care is going through a significant modernization effort right now. This position involves providing delivery and technical leadership and guiding the delivery team to ensure alignment with unit, department, divisional, and AHM business unit objectives. The Team Manager will oversee multiple projects, including business transformation initiatives utilizing modern technology and platforms for the Service division and working with global teams.
- Strategic Leadership
- Team Management
- Project and Support Oversight
- Technical Leadership
- Governance and Compliance
- Innovation and Improvement
- Budget Management
- Talent Acquisition
The ideal candidate will be a proactive leader who can drive innovation, foster teamwork, demonstrate a strong service orientation and deliver results in a dynamic IT environment. They will serve as a role model for teamwork and contribute to the overall success of the organization.
Key Accountabilities
- Vision & Strategy:
- Lead the Warranty and Honda/Acura Care Apps IT team to support the Service and Planning business unit with their business application needs.
- Build and maintain high performing IT teams:
- Foster associate development and long-term capability by teaching, coaching and mentoring, integrated with consistent and effective individual performance Management
- Achieve the project goals for the Team:
- As approved annually, including schedule, budget and quality commitments
- Provide Technical and Solution Leadership:
- Design technical solutions and provide technical architecture oversight. Conduct code review
- Promote IT and its capabilities:
- Build NA relationships and network to achieve trust and credibility, by discovering and meeting the needs of internal and external customers
Qualifications, Experience, and Skills
- IT / Compter Science related Bachelor Degree and/or equivalent work experience
- 8+ years in Information Technology/Information Services
- 5+ years supervisory, resource management, vendor management experience
- 5+ years experience supporting IT Delivery, preferably in automotive industry
- 5+ year experience managing and delivering large/ multiple projects, platforms, and products
- Strong project management skills to manage deadlines while delivering quality results, on time, on budget
- Experience managing teams with differing priorities and levels of expertise;
- Strong written and presentation skills and ability to effectively communicate at all levels of the organization
- Strong problem-solving and root cause analysis skills
- Working experience with estimation, planning, developing and managing a budget,
- People management, team building, coaching, mentoring, development, negotiations, conflict resolution, and strong interpersonal skills.
- Strong experience in vendor management, contracts management, SOW, RFP & RFQ process
- In-depth knowledge of applicable SOX, PII, data privacy practices, security, and governance
- Experience leading multiple software development and implementation teams (Microsoft, Salesforce, Enterprise software etc)
- Experience in designing solutions and providing technical architecture oversight
- Experience as a leader for solution and business architecture, provide direction and oversight of design, methodologies, tooling, partnerships, and support models.
- Experience in performing modeling, gap analysis, and crafting architecture artifacts, such as context diagrams, data flow diagrams, business capability roadmaps.
- Experience in working with Architecture Review Board.
- Experience in leading the technical workstream for critical projects
Visa sponsorship issues
This position is not eligible for any work visa sponsorship.
What differentiates Honda and make us an employer of choice?
Total Rewards:
- Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
- Regional Bonus (when applicable)
- Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
- Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, holidays, shutdown
- Company Paid Short-Term and Long-Term Disability
- 401(K) Plan with company match + additional contribution
Career Growth:
- Advancement Opportunities
- Career Mobility
- Education Reimbursement for Continued Learning
- Training and Development Programs
Additional Offerings:
- Lifestyle Account
- Childcare Reimbursement Account
- Elder Care Support
- Tuition Assistance & Student Loan Repayment
- Wellbeing Program
- Community Service and Engagement Programs
- Product Programs
- Free Drinks Onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
