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Description
Under direct supervision, perform a variety of tasks related to daily optical lab operations, production, and patient orders.
Essential Functions
Offer exceptional customer service by proactively communicating in a timely manner; calls patients or vendors to communicate delays/issues with lens orders
Order lenses and frames from appropriate lab or vendor based on vision plan
Perform shipping functions including efficiently working with time-sensitive shipments and maintaining records
Unpack and sort inbound frames and lenses to appropriate in-house trays or ships to various external labs as necessary
Routinely check products on order for delays or back orders and communicates and resolves order issues
Inventory control functions including assisting with stocking lenses, sorting and distributing trays, pulling lenses, and performing cosmetic inspection and restocking as needed
Assist with ordering lab supplies, working with vendors for all consumables; troubleshoots issues/problems, and creating lenses for glasses
Assist in efficiently moving work through the department
Maintain company safety standards
Maintain a clean workstation
Assist and cooperate with other departments
Ensure understanding and adherence to quality management and safety requirements, systems, and procedures
Other duties as assigned
Requirements
Job Specifications
Typically has the following skills or abilities:
Experience working in a fast-paced environment
One to two years of relative experience
Ability to meet department standards for productivity and quality
Ability to communicate at a level necessary to accomplish the above tasks
Good manual dexterity and hand/eye coordination
Ability to perform physical activities requiring bending, kneeling, and pulling/pushing
Ability to recognize and distinguish colors
Ability to understand and follow procedures
Ability to lift up to 30 pounds
Ability to walk or stand up to 100% of the time
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The working environment is well lighted and ventilated. Individuals are typically required to stand for long periods of time. Noise and dust from power-grinding machinery and other equipment is to be expected. Individuals may wear safety attire such as goggles and gloves and may work physically close to others, such as when sharing work areas. There are no major hazards.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding Optical Outlets benefits, please visit opticaloutlets.com/careers
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