Business Development Manager

Job DetailsLevel: EntryJob Location: TRACY, CA 95304Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.00 - $20.00 Base+Commission/monthTravel Percentage: NoneJob Shift: DayJob Category: Customer ServiceService BDC Specialist at Tracy Toyota Are you organized, customer-focused, and ready to grow your career in the automotive industry? Tracy Toyota in Tracy CA, is seeking Service BDC Specialists to join our fast-paced, customer-first service department. This is the perfect opportunity for someone who enjoys speaking with customers, coordinating service appointments, supporting the service team, and helping ensure a smooth, efficient service experience. Who Were Looking For Friendly, motivated individuals with strong customer-service skills Clear and professional communicators Ability to multitask in a busy environment Strong organizational and computer/navigation skills Positive attitude and willingness to learn Valid drivers license preferred Benefits Paid training 401(k) Health insurance Paid time off Employee discount Vision insurance Dental insurance Life insurance Opportunities for advancement   QualificationsAs a Service BDC Specialist, you will: Handle inbound service calls, emails, and online appointment requests Make outbound follow-up calls for maintenance reminders, declined services, and upcoming appointments Schedule service appointments and coordinate with advisors Maintain accurate customer and vehicle information Deliver excellent communication to support customer satisfaction Assist the service department by driving consistent customer engagement and organization