TC Pit Spitters: Concession Stand Runner

Job Title:

Job Title: Concession Stand Runner

Department: Food and Beverage

Supervisor: Suite Supervisor

FLSA Status: Seasonal Hourly, Non Exempt

Purpose and function of job:

The Concession Stand Runner works under the supervision of the Food and Beverage Supervisor and Food and Beverage Manager.  The runner assists with various organizational and cleaning duties providing prompt, excellent food and beverage service to customers and ensuring 100% guest satisfaction.  The Concession Stand Runner performs all job tasks in compliance with the philosophy, policies, goals, and budget of Traverse City Baseball, Inc.

Essential Duties and Responsibilities:

Essential duties and responsibilities of this job classification:

• Be available and visible always when customers are present helping guests any way that you can.

• Responsible to assist with the set-up of a concession stand including organizing condiment stations, stocking products, and cleaning areas in the vision of guests.
• Assists cashiers by transporting menu items to the window as they are ordered by guests, helping fill drinks when necessary, and preparing specific menu items for service.
• Communicate with the concession stand supervisor and cooks when product begins to run low to ensure the concession stand is always properly stocked with food and beverages for guests.
• Transport popcorn, cotton candy, and other products to the concession stand to ensure inventory levels are always properly met.
• Assist with answering guest questions when asked.
• Assist the cooks with wrapping menu items, filling fry cups, and other tasks as needed.

Experience and skills requirements:

Special skills/abilities/competencies required: 

• Project a positive image to internal (employees) and external (fans) customers.

Education and qualifications requirements:

Certifications or special qualifications needed:

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, and sit and move quickly throughout all levels of Suite and concourse. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Notice:

The above information on this job description has been described to indicate the general nature and level of work performed by incumbents.     Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent.