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Spa Sales Associate

Hand & Stone - 503 W Lancaster Ave - Wayne, PA
Posted 3 months ago, valid for 12 days
Location

Tredyffrin, PA, US

Salary

$15 - $18 per hour

Contract type

Part Time

Employee Discounts

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Sonic Summary

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  • Hand & Stone Massage and Facial Spas is seeking Spa Associates who are dedicated to creating exceptional client experiences.
  • Candidates should have at least one year of experience in customer service and will earn a salary of $15 to $20 per hour, depending on experience and performance.
  • The role includes responsibilities such as meeting membership sales goals, providing excellent customer service, and maintaining spa cleanliness.
  • Benefits include performance-based bonuses, employee discounts, a flexible schedule, and opportunities for advancement within the company.
  • Hand & Stone offers a supportive work environment focused on training and growth, making it an ideal place for those looking to enhance their careers in the wellness industry.
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
Do you love helping people feel their best? Are you outgoing, positive, and passionate about self-care and wellness? If you believe regular massages and facials aren't just luxuries - but an important part of physical and mental well-being - we'd love to meet you!

At Hand & Stone in Wayne, our Spa Associates are the first impression of the spa. You'll help create an exceptional guest experience while educating clients about the value of our membership program and the benefits of making self-care part of their routine.

What You'll Do:

Welcome, empower, and connect with guests with warmth and professionalism
Answer phones, schedule and manage appointments
Recommend and sell our membership program with confidence
Help resolve guest concerns with empathy and professionalism
Maintain a clean, organized front desk and lobby
Support a positive, team-oriented environment

We're Looking for Someone Who:


Is genuinely friendly, outgoing, and enjoys connecting with people
Believes in the benefits of regular massage and skincare
Is comfortable discussing and selling memberships
Provides exceptional customer service and stays calm under pressure
Can handle difficult conversations without taking complaints personally
Is dependable, organized, and able to multitask in a fast-paced environment
Enjoys working as part of a supportive team

Schedule:

We're currently looking for coverage on:

Evenings (3-9pm) and Weekends (8:30-7pm)

Perks:

Free or heavily discounted massages and facials (based on eligibility and availability)
Employee discounts on premium skincare products
Work alongside an amazing team of service providers
Opportunities for growth and advancement

Pay:

$15 - $18/per hour based on experience



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