Position Summary
The Closing Specialist is responsible for coordinating and completing the final stages of transactions, contracts, or sales processes. This role ensures all documentation is accurate, deadlines are met, compliance requirements are satisfied, and clients receive a smooth closing experience.
Key Responsibilities
- Review and prepare closing documents for accuracy and completeness
- Coordinate with clients, sales teams, lenders, attorneys, vendors, or internal departments
- Ensure all required approvals, signatures, and payments are collected before closing
- Maintain compliance with company policies and applicable regulations
- Communicate closing timelines and updates to all stakeholders
- Resolve issues or discrepancies that may delay closing
- Maintain accurate records in CRM or transaction management systems
- Provide excellent customer service throughout the closing process
- Track and report transaction status and closing metrics
Qualifications
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred
- Previous experience in sales support, administration, finance, real estate, or customer service preferred
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
- Ability to manage multiple deadlines and transactions simultaneously
- Proficiency with Microsoft Office and CRM/database systems
- Problem-solving and conflict-resolution abilities
Preferred Skills
- Knowledge of contract documentation and compliance procedures
- Experience with transaction processing software
- Time management and multitasking skills
- Ability to work independently and collaboratively
Work Environment
- Full-time position
- Fully onsite in Troy, MI
- Occasional overtime may be required during high-volume periods
Salary Range
Typical salary ranges vary by industry and location:
- Entry-level: CAD $40,000–$55,000
- Experienced: CAD $55,000–$80,000+
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