Description

The Project Coordinator is responsible for facilitating constant, clear, and professional communication between all stakeholders to ensure seamless project execution.Manage multi-trade projects after the customer signs an agreement

Schedule and coordinate all aspects of the project, from start to finish, including all trades and scope of work
Ensure all work is completed on time and within budget
Monitor project progress and make adjustments as needed
Communicate regularly with customers, contractors, team members, and insurance companies
Resolve any issues or conflicts that arise during the project
Ensure customer satisfaction is achieved
Manage project documentation and records, including contracts, permits, warranties, invoices, and change orders
Facilitate departmental communication between Estimating Team, Quality Team, Office Team, Project Managers, Homeowners, and others as necessary
Obtain final Customer Review

Project Communication & Coordination

Homeowners:
Maintaining regular contact with homeowners regarding scheduling, project progress, material selections, and final reviews
Guide homeowners through their final payment options. This involves clear communication regarding payment processing via secure online payment links or arranging in-person check pickups for convenience, ensuring exceptional customer service during the final transaction
Estimating Team: Collaborating with the estimating team during project setup and addressing any scope changes or clarifications needed
Quality Team: Coordinating with the quality team to ensure all work meets company standards and regulatory requirements
Project Managers: Providing updates to and receiving direction from project managers regarding field operations
Permitting Team: Liaising with the permitting team to track application status, manage document submissions, and ensure timely acquisition of all necessary permits for job completion.
Other Interconnected Departments: Facilitating communication with the Office Team, contractors, suppliers, and any other personnel necessary for successful job completion

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