The Universal Tool Office Manager is responsible for coordinating daily office operations while supporting purchasing, order management, and inventory control. This role ensures accurate recordkeeping, reporting, and ERP system updates, while maintaining efficient communication with customers and internal teams. The position also supports safe and accurate warehouse activities, including shipping, receiving, inventory management, and material handling.

ESSENTIAL JOB FUNCTIONS:

Tasks listed are not meant to be all-encompassing.

Manage and coordinate office operations, maintain records, purchasing, and inventory control systems
Manage and maintain office equipment, service contracts, and systems
Deliver reports to management and customers, ensuring accuracy and adherence to timelines
Create and track all sales orders and purchase orders, and ensure accurate order entry and follow-up
Accurately record shipment information in the company ERP system, use 3rd party logistics software, and safely package goods for shipment
Report shipment discrepancies and non-conformances to the Site Manager or the Team Leader
Accurately fill orders from shelf inventory or daily receipts
Safely use equipment such as a forklift, pallet jack, and hand cart to move material
Put material away in the correct warehouse locations
Perform inventory counts; identify and record discrepancies
Work with the Site Manager or the Team Leader to investigate and resolve inventory discrepancies
Receive invoices from subcontractors
Maintain record retention of documents
Manage inventory at customer sites, ensuring adequate quantities, and purchase inventory based on the predetermined item plans
Recognize and implement cost savings strategies
Assist with general tool-related support tasks as needed
Provide excellent customer service to internal and external customers
Report and document Quality Events (CARs, Continuous Improvements, etc.)
Abide by Shively Brothers Core Values and perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

Excellent organizational, verbal, and written communication skills with a keen eye for details
Ability to work independently, as part of a team, and multitask
Basic knowledge of materials and tooling preferred
Proficient with Microsoft Office Suite or related software
Possess excellent interpersonal, negotiation, and conflict resolution skills
Proficiency in Business Central is preferred

EDUCATION AND EXPERIENCE:

Bachelor’s degree in Business Administration, or related fields, preferred
2-5 years of experience in office management or related fields preferred

PHYSICAL REQUIREMENTS:

Prolonged periods of sitting at a desk and working on a computer
Ability to lift up to 40 pounds, work while standing or walking for extended periods
Must be able to access, navigate, and work within a manufacturing facility or area that may or may not be temperature-controlled for extended periods

Paid vacation

Healthcare Benefits

Learn more about this Employer on their Career Site

Business Operations Coordinator