Quality Manager

Drive Precision. Inspire Performance

Location: Troy, Ohio

Reports to: Director of Operations

About ARC Abrasives: At ARC, we don't just make abrasives, we engineer solutions that help our customers grind smarter, finish faster, and work better. As a leading U.S. manufacturer of coated and non-woven abrasives, we pride ourselves on our grit: both the product and the attitude.

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Your Mission:

We are seeking a Quality Manager to lead our ISO 9001 Quality Management System and drive continuous improvement across our manufacturing operations. The ideal candidate will combine strong quality and communication expertise with a passion for evaluating processes, solving problems, and improving operational performance.

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Key Responsibilities:

Continuous improvement/reduction of RGA's.
Non-conforming product/corrective action process management.
Production sampling/testing compliance.
Organizational communication – quality performance.
Operate and maintain quality management system.
Perform other quality duties as assigned by management.

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Who You Are:

Analytical - Identifies significant problems & opportunities. Analyzes problems and people in depth. Determines root causes.
Pragmatic - Generates sensible, realistic, practical solutions to problems.
Resourceful - Passionately finds ways over, around, or through barriers to success. Achieves results despite lack of resources. Goes beyond the call of duty. Shows bias for action. A results-oriented "doer."
Strong Organization/Planning Skills - Plans, organizes, schedules & budgets in efficient, organized manner. Focus on key priorities
Seeks Excellence - Sets high stretch standards of performance for self and others. Low tolerance for mediocrity. High sense of responsibility.
Team Player - Reaches out to peers. Overcomes we-they. Approachable. Leads peers to do what is best for company.
Strong Communications (Verbal) - Communicates well one on one, in small groups and public speaking. Fluent, quick on feet, command of language. Keeps people informed.
Persuasive - Persuasive in change efforts, selling a vision. Convincing.
Strong Energy/Drive - Exhibits energy, strong desire to achieve, high dedication level.
Tenacious - Consistent reward of passionately striving to achieve results. Conveys strong need to win. Reputation for not giving up.

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Qualifications:

Associate or Bachelor's Degree (BA) in related field preferred.
5+ years' experience in manufacturing or operations professional environment.
Strong knowledge of quality control methods 7 ISO 9001 requirements
Display strong organizational, problem-solving, and analytical skills.
Proficient with measurement, calibration and test equipment.
Computer skills required: Microsoft Office Suite; ERP knowledge.

JOIN OUR TEAM – LEAD QUALITY, DRIVE EXCELLENCE, MAKE AN IMPACT!

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