Human Resources Coordinator

Enhance your career in Human Resources while making an impact at one of the country's premier private club communities.

Martis Camp is seeking a kind, approachable, detail-oriented, and hospitality-focused Human Resources Coordinator who brings patience, professionalism, a positive attitude, and a light-hearted sense of humor to support our year-round and seasonal workforce. This is an exciting opportunity for someone who enjoys helping people, creating exceptional employee experiences, and building a rewarding career in Human Resources.

Working in collaboration with the Human Resources Director, and the HR and Payroll team, the Human Resources Coordinator helps create a positive Ambassador experience through recruiting, onboarding, training, employee engagement, HR administration, and compliance support. This role serves as a trusted resource for Ambassadors and managers while helping foster a culture that reflects the magic of Martis Camp.

Whether you're an early-career HR professional or bring experience in hospitality, administration, recruiting, or customer service, we offer the opportunity to learn, grow, make a meaningful impact, and help strengthen Martis Camp's culture as an employer of choice.

WHAT YOU'LL DO

TALENT ACQUISITION, ONBOARDING, & TRAINING

• Coordinate onboarding, orientation, training, and compliance programs for new, returning, and current Ambassadors.
• Facilitate engaging new hire orientations, training sessions, and property tours in English and Spanish.
• Support recruitment activities including job postings, candidate communications, interview scheduling, job fairs, and onboarding logistics.
• Assist with high-volume seasonal hiring efforts across multiple departments.
• Process I-9 verifications, employment documentation, and onboarding records.
• Support administration of the J-1 seasonal employee program.
• Partner with the HR Director on Ambassador development, leadership development, and ESL programs.

SYSTEMS DATA ENTRY, RECORDS MANAGEMENT, AND BENEFITS 

• Maintain detailed records in UKG, the Human Resources Information System (HRIS) with a high level of efficiency and accuracy.
• Manage high-volume HRIS processing and data maintenance during peak seasonal staffing periods.
• Handle administrative duties for the HR department involving data entry and the validation and verification of confidential information.
• Perform system audits, run and review reports, and update information as needed.
• Audit and accurately maintain all records, consistency in processes, and policies as required by law.
• Maintain electronic personnel records and ensure timely scanning, filing, and document retention compliance.
• Assist with all leave administration and tracking as well as other company benefit programs.
• Serve as a benefits liaison with insurance brokers.
• Help to reconcile the HRIS system during open enrollment.
• Help with the development of health and wellness programs, wellness fair, and other voluntary benefits.
• Manage own timecard submissions with timeliness, integrity and accuracy.

ASSIST WITH DAY TO DAY HR OPERATIONS 

• Deliver exceptional customer service and professional communication in person, by phone, and via email; bilingual Spanish/English preferred.
• Support managers and supervisors with hiring, onboarding, and interpretation of company policies and procedures.
• Serve as the first point of contact for HR visitors, providing a welcoming experience consistent with Martis Camp standards and communicating messages to the HR team and Director.
• Respond to Ambassador and manager inquiries, escalating all complex or sensitive matters to the HR Director.
• Provide support to the HR Director and related HR projects, meetings, initiatives, and departmental functions as assigned.
• Maintain current knowledge of federal, state, and local employment laws to support compliance efforts.
• Assist with updates and publication of HR policies, procedures, the Ambassador Handbook, and related communications.
• Pursue professional development opportunities to enhance HR knowledge and effectiveness.
• Foster strong, collaborative communication with the HR Director and HR team.
• Support workplace safety and contribute to the achievement of Martis Camp's Mission, Vision, and Core Values.
• Perform other duties as assigned.

AMBASSADOR RECOGNITION PROGRAMS & EVENTS

• Maintain records in the Work Tango Ambassador incentive and rewards system.
• Support and participate in all Ambassador recognition programs, HR meetings, and special events.
• Produce, post, and distribute special event and recognition materials.
• Award recognition points and facilitate recognition.
• Foster integration with Work Tango with UKG.

SAFETY, WORKERS' COMPENSATION, APPROVED GUESTS & DRIVERS

• Report all workers’ compensation claims within the required timeframe and act as a liaison between the manager and the ambassador when returning to work.
• Modernize the claims reporting and case management process. Identify opportunities to improve workers' compensation reporting processes and case management efficiency.
• Manage, track, organize accident forms and scan case files in preparation for OSHA 300 annual report.
• In collaboration with the HR Director, facilitate a Martis Camp safety culture, participate in the safety committee, and assist with departmental training and documentation.
• Help with the coordination of car pass security and the on-going and up-to-date driver insurance list.

WHAT WE ARE LOOKING FOR:

• Bachelor's degree in Human Resources, Business, Communications, or a related field preferred.
• Two years of HR, recruiting, hospitality, customer service, administrative, payroll, or related experience preferred.
• Experience working in a hospitality, resort, club, or service-focused environment is a plus.
• Experience with HRIS systems; UKG experience preferred.
• Bilingual English/Spanish strongly preferred.
• SHRM-CP, PHR, or other HR certification is a plus, or a desire to pursue certification withing two years.

WHY MARTIS CAMP?

At Martis Camp, we believe exceptional member experiences begin with exceptional employee experiences. As a Human Resources Coordinator, you will gain hands-on experience across multiple areas of HR while helping to support more than 600 seasonal and year-round Ambassadors.

This role offers an outstanding opportunity to work in a team environment, build a rewarding HR career, expand your professional skills, and make a meaningful impact on workplace culture. It is ideal for someone who enjoys working independently, taking ownership of their responsibilities, and balancing focused individual work with meaningful interactions across the organization.

If you're passionate about people, service, organization, and creating memorable experiences, we'd love to hear from you. Apply today and help make Martis Camp an employer of choice.

PHYSICAL REQUIREMENTS:

• Ability to communicate effectively in a collaborative work environment utilizing various technologies such as telephone, computer, web, voice, teleconferencing, e-mail, etc.
• Ability to lead standing, walking and shuttle tours, onboarding and orientations at high altitudes for extended periods of time.
• Ability to sit, stand, walk, and move throughout event venues and amenities.
• Maintains flexibility to work a varied schedule, including occasional evenings, weekends, and extended hours, to meet the demands of seasonal operations, Ambassador programs, and key organizational initiatives.
• Ability to lift 20 lbs.

WAGE RANGE & BENEFITS:

$28 - $35 per hour, depending on experience and qualifications, plus a comprehensive benefits package that includes:

• Medical, Dental, Vision, Life Insurance
• Dependent Care Flexible Spending Account
• 401K with up to 7% employer match
• Paid Time Off
• Annual Fitness Bonus
• 529 College Saving Account
• Scholarship Opportunities
• Retail Spa and Golf shop discounts
• Ambassador Recognition Activities and Events
• Eligible for Annual Member Holiday Fund
• Eligibility for Ambassador of the Month
• Complimentary Ambassador Golf, Tennis, & Fitness Clinics (when available)
• Work Tango Recognition and Incentive Programs

TO APPLY: Go to https://martiscamp.org/employment and submit your resume, cover letter, and provide answers to the required questions.

*Martis Camp Club is an equal opportunity employer.