Quality Supervisor

Who We Are

Originally founded in Silicon Valley in 1952, we are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging

Your Role- Quality Supervisor

Benefits: Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay

The job duties listed below describe the general nature of the work; some incumbent’s duties may differ. The physical requirements described below represent the requirements to perform the essential functions of this job.  Reasonable accommodation and the interactive process will be employed to determine reasonable accommodations.

Please contact your supervisor to clarify individual duties. TransPak reserves the right to change the job or reassign duties, as business conditions require.  Job descriptions do not constitute a contract of employment and TransPak may exercise its employment at-will rights. Reliable on-site attendance may be expected.

Position Summary

The Quality Supervisor reports directly to the Quality Manager or the Operations Manager, depending on the site. The Quality Supervisor is responsible for Quality Control and Quality Assurance functions and ensures the manufacturing processes and Business and Quality Management System processes are adhered to. These processes include but are not limited to receiving inspection, in-process inspection, final inspection, first article inspection (FAI), internal auditing, CAPA and feedback to management. The Quality Supervisor is detail oriented, reliable, and committed to continuous improvement and teamwork. This position is senior to the Quality Lead position but performs a similar function. This position focuses more on process improvement and data collection and less on physical product inspection.  

What You’ll Be Doing
Improvement

·         Reviews specifications, standards and/or test plans of customer designs, and reports feedback to management.

·         Reviews, implements, and follows up with corrective action requests derived from customer complaints, customer returns, and/or actions as assigned. 
Develops and implements written procedures, work instructions, checklists and other controlled documents.

·         Participates in audits to ensure customer, local and company-wide compliance to specified standards. 

Teamwork and Communication

·         Leads and manages the QC team on daily activities, including the verification of outputs and scheduled activities such as inspection records and monitoring/testing requirements.

·         Provides feedback to management, production and engineering departments, as applicable, regarding risks, non-conformances or continuous improvement opportunities in the manufacturing and supporting processes. 

·         Collaborates with various departments and processes on workforce development opportunities based on customer feedback, data analysis or as instructed by management.  

Analysis and Review

·         Reviews customer deliverables for accuracy and completeness such as FAIR’s, CAR’s, etc.

·         Inspect products or processes with specialized tools. This may include weighing or measuring finished products, assessing moisture content of wood, visually inspecting workmanship and/or gauging product reliability.

·         Uses software/MS tools to track, communicate and improve quality data and assists in delivery of reports to management.

·         Monitors the ongoing sustainability of the QBMS.

·       Other tasks as directed by management.

Required Skills & Qualifications

• High school diploma or GED equivalent
• Ability to read blueprints
• Proven experience in 8D problem solving and Root Cause Analysis
• Ability to lead small teams, including supervision, training and evaluating employees
• Understanding of basic manufacturing processes
• Ability to communicate in English verbally and in writing. Bilingual Spanish preferred.
• Proficient (intermediate skills) in the MS Suite (Word, Excel) and ability to learn proprietary software
• Accurately convert decimal to fraction and fraction to decimal, as well as metric to imperial
• Ability and desire to work in a fast-paced, high volume manufacturing environment.
• Work and communicate in cross functional teams such as engineering, sales, customer service and production

Highly Desired

• 1 year of proven ISO 9001 Quality Assurance experience desired
• Knowledge of ERP Systems
• Certificate in Quality Control, i.e., ASQ, or specialized in-industry training

Interested but Concerned You’re Not Qualified?

Don’t meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings