Service Repair Technician

The Service Repair Technician provides Medical Device Service and Repair, on assigned product lines. Follows all procedures related to quality system and provides full DHR document repair write up for the repair. Will assist in all customer requests and work with department team on product flow of customer property.

The Service Repair Technician trains and performs service repairs on customer returned equipment and provides timely repair flow for customer returns. Document and process all equipment paperwork for DHR record storage. Work with service team for processing the customer equipment from receiving back to the customer’s shipment. Provide product knowledge for customer feedback when necessary.