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Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract

Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract

SunSoft Online

Posted 17 days ago, valid for 17 days

Tucson, AZ, US

$18 per hour

Full Time

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Sonic Summary

SunSoft Online is seeking a Customer Service Representative for a one-year contract position in Tucson, AZ, offering a salary of $18 per hour on a W2 basis.
The role involves assisting taxpayers with various issues, including filing help, refunds, billing, and tax policy inquiries, through multiple communication channels.
Candidates must have basic office and computer skills, previous customer service experience, and a high school diploma or equivalent.
Only local Tucson candidates will be considered, and an in-person interview is required within a week of the posting's close.
The position is full-time, operates Monday to Friday from 8:00 AM to 5:00 PM, and candidates should be available to start within two weeks of receiving an offer.

Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract

Location: Tucson, AZ (hybrid: 3 days in office, 2 remote), M-F 8:00-5:00

Type: 1-Year Contract | Full-Time | W2 Only | Starting mid-August

About the Role

SunSoft Online is recruiting a Customer Service Representative for a state revenue agency's Tucson office. You will assist taxpayers with filing help, refund and billing issues, account research and adjustments, and tax policy questions, serving customers by phone, live chat, walk-in, correspondence, and email.

Required: basic office and computer skills, and past customer service experience (or experience working with taxes). High school diploma or equivalent.

Important Requirements: Tucson-local candidates only (current city must appear on your resume); in-person interview in Tucson within a week of posting close; start within two weeks of offer; background check and drug screening (HireRight); W2 only.

Closes Monday, August 3 at 3:00 PM.

Keywords: Customer Service, Call Center, Taxpayer Services, Live Chat Support, Tucson, Arizona, Hybrid, Remote, Entry Level, Contract, W2, Administrative.

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