Manager Business Office

Overview

Sonora is a leading behavioral health provider, operating a 140-bed inpatient hospital along with ECT and outpatient therapy services. Located in Tucson, Arizona, we are dedicated to serving children, adolescents, and adults across all stages of behavioral health needs. Our team is committed to delivering high-quality, compassionate care, and we are seeking motivated, dedicated professionals to join us in making a meaningful impact in the communities we serve.

PURPOSE STATEMENT:Manage the daily operations of inpatient, outpatient and physician business office functions. Integrate withfinancial services to ensure the proper presentation of the financial condition of the facility.

Responsibilities

ESSENTIAL FUNCTIONS:• Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, dailycensus, etc. in conjunction with the CFO.• Establish and maintain controls for all cash collected and posted in patient accounting system.• Maintain effective communication with third party insurance carriers to resolve issues that impedecash flow and detract from patient/member satisfaction.• Provide staff management to include hiring, development, training, performance management andcommunication to ensure effective and efficient department operation.• Maintain effective communication with the leadership team to ensure that all third-party complianceguidelines are met.• Select and monitor outside collection vendors engaged in the collection of facility receivables. Reviewand balance agency reports to system reports and approve agency invoices.• Lead and provide operational directives for all business office activities related to the claimsmanagement and collections of the facility receivables and ensures timely, efficient cash collections tosupport the overall financial goals of the facility.• Define and provide the necessary support and leadership to achieve departmental goals and objectives.• Review all statistical reports to monitor trends, determine operational deficiencies and implementcorrective action plans as necessary.• Work closely with Utilization Review and Admissions staff to ensure proper authorization of patientinsurance coverage.• May include managing and directing subordinate staff to identify goals and objectives.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:MANAGER – BUSINESS OFFICE 1/1/2020• High School diploma or equivalent required.• Some college course work preferred.• Two or more years’ job-related experience required. Preferably in behavioral health.• One or more years’ supervisory experience required• Strong revenue cycle technical skills required.LICENSES/DESIGNATIONS/CERTIFICATIONS:• Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

SONBH

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.