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Omni Tucson National Resort & Spa
The Omni Tucson National Resort & Spa, our four-diamond luxury property, has it all -- from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship golf courses, including six signature dining outlets, our beautiful Mokara Spa, and 130 premier guest rooms.
The Omni Tucson National Resort & Spa's associates enjoy an exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion to serve others, we invite you to bring your talent to join the team at the Omni Tucson National Resort & Spa.
Restaurant Server
Overview:
The server will wait on tables promptly, courteously, and serve our guests with genuine care.
Responsibilities:
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Knowledge of the dining room.
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Must have full familiarity with menus and beverage offerings.
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Greet guests when entering the restaurant with a pleasant smile and superior customer service.
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Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
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Communicate with the culinary team regarding meal requirements, allergies, dietary needs, and special requests.
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Record transaction in MICROS system at time of order and adhere to cash handling standards.
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Check in with guests to ensure satisfaction with each food course and/or beverage.
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Present accurate checks to guests and process payment.
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Maintain cleanliness of work areas throughout the day.
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Process station set-up and break-down and complete all other side work duties as assigned.
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Ensure tables are set up properly, including polishing and cleaning glasses.
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Service to guests according to Omni Moments of Service Standards.
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Be pleasant, smile and greet all guests, using surnames when obtained.
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Clean, clear, and reset service areas.
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Protect the hotel from liability regarding overserving guests.
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Perform any other duties assigned by the restaurant manager.
Qualifications:
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Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.
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Must have unexpired Food Handlers and TABC – or obtain upon hire.
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Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.
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Previous cash handling experience preferred.
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Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
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Ability to accurately and efficiently input information into MICROS.
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Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
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Ability to work cohesively with co-workers both within and outside of your department.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Learn more about this Employer on their Career Site
