Security officer

Job Description

Position: Security Officer

Department: Security

Job Summary: Responsible for the protection and safety of all CDS property assets, guests, and team members.

Duties and Responsibilities (specific areas of responsibility include but are not limited to):

• Patrols assigned areas actively and continuously to provide overall asset protection of Gaming Enterprise property and guest/team member safety.
• Provides greeting services at guest entry points and inspects packages as people enter and leave the building, as appropriate.
• Checks identification of all guests who appear to be under the legal age to either gamble or consume alcoholic beverages.
• Performs crowd control for events and assists with directing traffic and parking.
• Conducts interviews with witnesses or victims and generates necessary written reports regarding security-related incidents such as theft, injury, or property damage.
• Operates a two-way portable radio to coordinate and dispatch information to all other radio users.
• Escorts people and/or property when necessary to ensure safe transport of Gaming Enterprise monies, gaming assets, and team members.
• Identifies potential safety hazards and reports them to appropriate individuals for proper resolution.
• Interacts with guests and team members in a positive and professional manner at all times.
• Operates company vehicles to conduct business when directed to do so.
• Participates in mandatory security-related training such as learning how to administer first aid and emergency response procedures as well as other programs required of Gaming Enterprise employees.
• Maintains a working knowledge of the Gaming Enterprise facilities as well as special events on property in order to advise guests and fellow team members.
• Maintains a working knowledge of emergency action procedures to efficiently handle situations such as fires, evacuations, and robbery attempts.
• Facilitates the flow of information and keeps abreast of changes by attending regularly scheduled departmental meetings.
• Provides courteous service and is cordial to all team members and guests.
• Performs other job-related duties as assigned.

Essential functions of the position:

• Must be able to lift, carry, and transport materials and/or equipment on a frequent basis up to 50 pounds.
• Must be able to sit, walk, or stand for extended periods of time.
• Must be able to reach, pull, kneel, squat, twist, and bend for duties.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to travel to other CDS properties, or any other events necessary for this specific role.
• Must be able to read, write, and effectively communicate with all guests and team members in a positive and professional manner.
• Must be able to follow both verbal and written directions.
• Must have computer proficiency with Microsoft Office Suite software.
• Must be able to read, write, and effectively communicate with all guests and team members in a positive and professional manner.
• Must be able to work in environments with high noise levels, flashing lights, smoking areas, and large crowds.

Knowledge, Skills, and Abilities:

• Knowledge of basic security procedures.
• Knowledge and skill operating a two-way portable radio to coordinate and dispatch information to other radio users.
• Knowledge of all applicable laws, rules, and regulations governing the Gaming Enterprise.
• Skill in identifying suspicious activity or security violations that require intervention and taking action to address such matters.
• Skill in working courteously with the public as well as developing and maintaining good working relationships.
• Organizational, planning, and time management skills.
• Ability to effectively communicate.
• Ability to write routine reports and correspondence.
• Ability to learn Gaming Enterprise policies and procedures related to effective work performance.
• Ability to exercise independent judgment.
• Ability to apply common sense reasoning to a variety of situations and carry out instructions in written, oral, or diagram form in a professional manner.
• Ability to read and comprehend documents such as safety rules, operation and maintenance instructions, and procedure manuals.
• Ability to work effectively in a fast-paced atmosphere and under pressure.

Minimum Qualifications:

• High School Diploma or GED.
• Must be able to work any shift, weekends, holidays, special events, and overtime, as needed.
• Must be able to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
• Must have employment eligibility in the U.S.
• Must be able to obtain a valid gaming license/background check.

Preferred Qualifications:

• Four (4) months job related security, law enforcement, or military experience.
• Bilingual (English and Spanish).
• A valid driver’s license.