Summary of Position:

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties and Responsibilities:

Warmly and graciously greet all guests upon arrival
When possible, open the front door for guests entering or leaving the restaurant
When immediate seating is limited, record guest names and the number of people in their party
Call out name and number of party when tables become available
Provide guests with estimated waiting time
Accommodate special seating requests for guests whenever possible
Seat guests based on guest preferences and balancing of customer flow in service stations
Help bus tables and help keep floors clean
Keep hostess stand and closet clean and stocked
Clean all windows in the foyer
Stock bathrooms and make sure they stay clean with hourly bathroom checks
Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness
Relay messages to servers as needed
Thank guests as they leave and invite them to return
Answer the phone with a smile and the correct greeting

Qualifications:

No previous restaurant experience required
Be able to work in a standing position for long periods of time (up to 5 hours)
Be able to communicate clearly and effectively in the predominant language(s) of our guests
Must have exceptional grooming habits

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