Collections Representative

Starting Pay: $13.00/hour + Quarterly Bonus Opportunities

Are you a confident communicator who enjoys helping people find solutions? We are seeking motivated Court Fee Collections Representatives to join our client's team. In this role, you will work with individuals to resolve unpaid city and county misdemeanor and felony court costs and fines through professional, respectful communication.

This is an excellent opportunity for someone with strong customer service or collections experience looking for a stable, rewarding career.

• Make outbound calls to individuals with outstanding court costs and fines.
• Answer inbound calls from customers regarding their accounts.
• Negotiate payment arrangements and repayment plans.
• Maintain accurate records of conversations and payment agreements.
• Provide professional customer service while handling sensitive situations.
• Follow company policies and legal guidelines for collections.

If you're dependable, motivated, and enjoy working with people while helping them resolve financial obligations, we'd love to hear from you!

• Previous collections, customer service, or call center experience preferred.

• Strong communication and negotiation skills.
• Basic computer and data entry skills.
• Ability to remain professional and courteous in challenging conversations.
• Dependable with excellent attendance.
• Strong attention to detail and organizational skills.

• Starting Pay: $13.00 per hour

• Quarterly Bonus Opportunities
• Monday–Friday schedule
• Opportunity for long-term employment and growth