Information Technology - Manager Information Technology Infrastructure 130-5003

JOB SUMMARY:

The Manager Information Technology Infrastructure will be a strategic leader responsible for overseeing the design, implementation, and management of our healthcare plan's technology infrastructure. This role requires a seasoned professional with a strong background in IT infrastructure management, a deep understanding of healthcare operations, and the ability to drive technological advancements that align with our business goals.

KEY RESPONSIBILITIES:

• Develop and execute a comprehensive infrastructure strategy that supports the company's mission, objectives, and growth plans with a strong focus on cloud architecture.
• Lead and mentor a team of infrastructure managers, engineers, analysts and technicians, fostering a collaborative and results-driven environment.
• Define and maintain the architecture for the healthcare plan's technology infrastructure, ensuring scalability, reliability, and security.
• Collaborate with cross-functional teams to design solutions that meet the needs of various healthcare business units.
• Oversee the management, configuration, and optimization of network infrastructure, servers, storage, and virtualization platforms.
• Ensure the continuous availability and performance of critical healthcare applications and systems.
• Implement and maintain robust security measures to protect sensitive healthcare data and ensure compliance with industry regulations (HIPAA, HITRUST).
• Oversee cybersecurity team to develop and enforce information security policies.
• Develop and maintain disaster recovery and business continuity plans to ensure minimal disruption to operations in the event of an outage or disaster.
• Manage relationships with technology vendors and service providers, ensuring effective communication, contract negotiation, and performance monitoring.
• Prepare and manage the infrastructure budget, optimizing resource allocation and ensuring cost-effective solutions.
• Stay informed about emerging technologies and trends in healthcare IT and infrastructure to drive continuous improvement and innovation.

QUALIFICATIONS:

• Strong understanding of healthcare industry regulations and compliance requirements.
• Previous experience managing a redundant Azure environment is a plus.
• Proven experience in designing, implementing, and managing complex IT infrastructure solutions.
• Excellent leadership, communication, and interpersonal skills to collaborate effectively with diverse teams.
• Successful complete a Health Care Sanctions background check.

EDUCATION/EXPERIENCE:

• Bachelor's or Master's degree in Information Technology, Computer Science, Healthcare Administration or 12 years of equivalent work experience.
• Minimum of 10 years of progressive experience in IT infrastructure management, with at least 6 years in a leadership role within a healthcare environment.
• Must have previous experience achieving SOC 2 Type 2 Certification.