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Remote Customer Service Representative

ACC PREMIERE
Posted 16 days ago, valid for 16 days
Location

Tulsa, OK, US

Salary

$11.5 - $12 per hour

Contract type

Full Time

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Sonic Summary

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  • The job is an entry-level position located in Tulsa, OK, with a salary range of $11.50 to $12.00 per hour.
  • Candidates should have at least 2 years of customer service experience, preferably in a call center environment.
  • The role involves consulting with customers to understand their scheduling needs and providing exceptional service.
  • A high school diploma is required, with a preference for candidates holding a college education.
  • The company offers paid training and requires a dedicated home office workspace to ensure optimal performance.

Job DetailsLevel: EntryJob Location: ACC Oklahoma - Tulsa, OK 74104Salary Range: $11.50 - $12.00 HourlyAre you passionate about delivering exceptional service? At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone.  We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need. If you have experience in retail, customer service, or data entry, we want to hear from you! $11.50/hour - Full-time RESPONSIBILITIES: Consult with customers to understand their scheduling needs and determine the best option. Have excellent verbal communication skills Ability to adapt to different types of customers and use positive language to represent yourself and the Company   WORK ENVIRONMENT AND WORKSPACE: •              Dedicated home office workspace, ideally a separate room with its own door •              Adequate space to set up the workstation •              Ability to hardwire internet (direct connection to your router) •              Three power connections •              No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members) •              Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.   PREFERRED SKILLS: •              Minimum of 2 years customer service experience in a call center environment •              Experience supporting brand products and services •              Positive and professional demeanor •              Excellent written and verbal communication skills •              High school diploma required; college education preferred •              Experience with diagnosing and troubleshooting •              Familiarity with supporting consumer products and/or services.   TRAINING: •              Product Training •              Systems Training •              Live Remote Training •              100% attendance required Training is first shift (dayshift). The after-training schedule is second shift (afternoons and evenings). All schedules are Monday-Friday.    Ready to make a difference? Apply today and join a team that values your skills and contributions! Qualifications




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