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Tunica, MS
Manager Hotel Operations

Manager Hotel Operations

Cherokee Nation Entertainment

Posted 10 days ago, valid for 7 days

Tunica, MS 38676, US

Competitive

Full Time

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Sonic Summary

The primary purpose of this position is to provide leadership for the property Front Desk team in alignment with the company brand.
The role involves leading the hotel management team to achieve operational and financial goals, including labor management and financial performance oversight.
The individual will be responsible for executing functional strategy and directing Front Desk operations.
Ensuring high customer satisfaction and delivering an exceptional guest experience in accordance with company service standards is essential.
This salaried, exempt position is located at Gold Strike Casino and requires several years of relevant experience.

PRIMARY PURPOSE:
Provide direction and leadership for the property Front Desk team, consistent with the company brand. Responsible for leading the hotel management team in achieving their stated operational and financial goals including managing labor and overall financial performance. Owns the execution of functional strategy and the operational direction of the Front Desk. Ensure high customer satisfaction and an exceptional guest experience, following company service standards. All duties are performed per company policies and procedures.

Position Status: Salaried/Exempt
Location: Gold Strike Casino

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