Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Overview Role

Do you enjoy bringing people together and helping them create memorable travel experiences? We're growing our remote team and are looking for organized, customer-focused individuals to join us as Group Travel Specialist.

In this role, you'll help coordinate travel for families, friends, corporate teams, destination weddings, reunions, school groups, cruises, and special events. You'll work closely with clients to organize every aspect of their trip from researching destinations and comparing options to managing reservations and keeping group travel plans on track.

If you enjoy organization, communication, and helping others, this remote opportunity offers the flexibility to build a rewarding career from anywhere. No previous travel industry experience is necessary. We provide comprehensive training, ongoing mentorship, and professional resources to help you succeed.

Responsibilities

Consult with group organizers to understand travel objectives, budgets, and scheduling needs
Research destinations, hotels, resorts, cruise lines, transportation, and group vacation packages
Develop customized travel proposals tailored to each group's preferences
Coordinate accommodations, transportation, activities, excursions, and event-related travel services
Assist with managing rooming lists, reservation details, and group booking timelines
Communicate booking updates, travel requirements, promotions, and itinerary information
Collaborate with approved travel suppliers to secure reservations and confirm availability
Review travel documents and booking information to ensure accuracy before departure
Maintain organized records of client communications, payments, and reservations
Stay informed on destination updates, supplier promotions, and industry trends
Provide exceptional customer service throughout the planning process and while supporting travelers before departure

Qualifications

Interest in travel, hospitality, event planning, tourism, customer service, or sales
Strong communication and relationship-building skills
Excellent organizational and project management abilities
Ability to manage multiple clients and deadlines in a remote environment
Comfortable learning web-based booking systems and digital communication platforms
Strong attention to detail with excellent problem-solving skills
Self-motivated, dependable, and adaptable
Positive attitude with a commitment to delivering outstanding client experiences
Must be at least 18 years of age
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another approved hiring region

Training & Development

Comprehensive onboarding and hands-on training
Ongoing mentorship from experienced travel professionals
Access to preferred supplier partnerships and booking technology
Industry certification opportunities
Continuing education on destinations, travel products, and group travel coordination
Ongoing coaching to support long-term professional growth

Benefits & Opportunities

100% remote position with flexible scheduling
Full-time and part-time opportunities available
Access to trusted travel suppliers and professional reservation tools
Exclusive travel discounts, incentive programs, and industry benefits
Opportunities for advancement into specialized travel and leadership roles
Supportive virtual team environment with continuous mentorship
Valuable experience in group travel coordination, customer service, event planning, reservations, client relationship management, and business development

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