Customer Service Receptionist & Administrative Assistant

Statesville, NC

$16–$23/hour (based on experience)

Monday–Friday | 8:00 AM–5:00 PM (1-hour lunch)

Build a Career with Purpose

At Pine View Buildings, we’re more than a shed manufacturer—we’re a team that believes in craftsmanship, integrity, and treating people right. We take pride in our work, support one another, and strive to honor God in all that we do.

“Whatever you do, work at it with all your heart, as working for the Lord, not for people.”
— Colossians 3:23

If you enjoy helping people, staying organized, and being part of a values-driven team, this role could be a great fit for you.

About the Role

We’re looking for a Customer Service Receptionist & Administrative Assistant to support our Customer Service Manager and Customer Service Coordinators. You’ll be the friendly first point of contact for customers, help keep communication flowing smoothly, and assist with administrative and order-related tasks.

This is a great opportunity for someone who enjoys working with people, using technology daily, and being part of a fast-paced, team-oriented office environment.

What You’ll Do

Answer and route incoming calls to the appropriate department
Support the Customer Service Manager with administrative tasks
Assist with customer follow-ups and status updates

Backup support for the following items

Serve as a liaison between customers, dealers, and internal teams
Update and maintain tickets in our customer service system
Help process new sales orders or make updates to existing orders using Acumatica (ERP system)
Escalate urgent or sensitive issues to management when needed

Requirements

What We’re Looking For

Previous customer service experience in an office environment
Strong computer skills and comfort learning new systems
Familiarity with Microsoft Office (Outlook, Word, Excel)
Excellent communication and problem-solving skills
Ability to stay calm, professional, and solutions-focused—even under pressure
Adaptability in a fast-moving, changing environment
Confidence handling challenging or frustrated customers with professionalism

Benefits

Why You’ll Like Working Here

✅ Supportive, faith-based company culture

✅ Stable, full-time weekday schedule

✅ Opportunities to grow your skills and experience

✅ Meaningful work that helps real people

* Health, dental, and vision insurance
* Life insurance
* 401(k) with up to 4% company match
* Paid time off & paid holidays

If you’re dependable, motivated, and looking for a workplace where your work truly matters, we’d love to hear from you.

Apply today and grow with Pine View Buildings (Kingdom Shared Services LLC)

Learn more about this Employer on their Career Site

Receptionist & Admin Assistant