Server Assistant - Grand Hotel

Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

We’re hiring Restaurant Server Assistant to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary:

The Server Assistant clears tables, refills water, resets tables, and may assist with delivering food or restocking dining supplies.

The Details:
Position Type: Full-Time, Year-Round
Pay: $15.20 per hour
Schedule: Typical schedule is 32-40 hours, 5 days per week (will include weekends, evenings, and holidays)

Why The Grand Hotel at the Grand Canyon?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Free Grand Canyon Railway Train rides
• Access to hotel fitness center and pool at the hotel
• Located just a mile from the south entrance to the Grand Canyon National Park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Fully understand and support Xanterra Mission Statement and Core Values.
• Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.       
• Set tables according house standards and meal period placements.
• Clear finished tables in an expedient manner.
• Clear set tables of excess settings after guests have been seated.
• Clean area around assigned section throughout the seating period.
• Take dirty used dishes to the dish station and breakdown according to standards for the Kitchen Utility personnel to wash.
• Assist the Servers as needed and/or assigned by the Service Manager.
• Bring any guest complaint(s) or issue(s) to the immediate attention of the Service Manager or Unit Manager.
• When necessary notify the Host/Hostess of vacant tables ready for setting and number of settings needed.
• Complete opening and closing side duties to standard, and assist other Bussers and/or Servers with side duties as needed.
• Become familiar with dining room menus to properly answer any guest questions regarding such.
• Adhere to all prescribed Company, statutory/regulatory policies, and procedures.
• Other duties as assigned.

Previous restaurant experience preferred. 

Physical Requirements include:

Constantly: Stand, walk, and lift/carry up to 10 lbs.,

Frequently: Handling and reaching outward, lift/carry up to 20 lbs., and push/pull up to 12 lbs.,

Occasionally: Sit, reach above shoulder, squat/kneel, bend, lift/carry up to 50 lbs., and push/pull up to 100 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.