Branch Manager

Description

J&J Exterminating, Co. is one of the largest independent pest control companies in the US, providing fulfilling jobs and excellent service across Louisiana and Texas. We are a family run company dedicated to creating a professional & kind culture, a positive work-life balance, and unparalleled standards. If you are a service-oriented, detail focused, people-person with a polite demeanor who enjoys flexible inside and outside working environments, consider becoming a member of our Management Team today! We provide paid, specialized training in sales, product & services, safety instruction, and certification.

Branch Manager Job Description

• 40-hour+ work week providing the key leadership role on the branch level and assuring customer service and satisfaction whereby optimizing company production and revenue by responsibly maintaining order and accountability in daily operations.
• Working alongside the Service Manager in assisting staffing needs and providing coverage as needed.
• Tasks include: Enforcing and ensuring state regulatory compliance, Interfacing with customers, technicians, and customer service representatives, enhancing profitability and growth of branch through daily operations, account retention, and support.
• Training new hires and maintaining inner office work flow and safety protocols. Positively interact with team members, managing branch personnel as required to assure job instructions and daily routes are well defined and communicated to all parties involved.
• Communicate employee evaluations to individual team members.
• Regular communication with team members and supervisors to address concerns & questions regarding branch operations and functions.
• Accountability for maintaining staffed office and associated managerial duties of direct reports.

Requirements:

• Excellent Communication Skills, Both Written and Verbal
• Valid Louisiana or Texas Driver License
• Background Check and Drug Testing Required
• Frequent Physical Exertion such as: bending, kneeling, stretching, & carrying up to 50lbs.
• Ability to Work Independently with Minimal Supervision
• Analytical and Organizational Skills
• Knowledge of PestPac, Paylocity, and Google Products is Preferred
• Pest and Termite Field Experience is Preferred

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision Insurance
• Supplemental Insurance Package
• Company Vehicle
• Fuel Card
• Health Savings Account
• Incentive Pay
• Referral Program

DISCLAIMER: This job description may not be all-inclusive and is subject to change at any time. All employees are expected to perform other duties as assigned and directed by management. Position descriptions and duties may be modified whenever deemed appropriate. When applicable J&J will consider modifications to the essential job functions to reasonably accommodate a qualified individual with a disability if such accommodation does not create undue hardship. Employment at J&J Exterminating Co. is at-will. This position description is not intended, nor should it be construed to modify this employment at-will relationship.

Requirements

• Excellent Communication Skills, Both Written and Verbal
• Valid Driver License
• Frequent Physical Exertion such as: bending, kneeling, stretching, & carrying up to 50lbs.
• Ability to Work Independently with Minimal Supervision
• Analytical and Organizational Skills
• Knowledge of PestPac, Paylocity, and Google Products is Preferred
• Pest and Termite Field Experience
• Exhibit computer, smartphone and iPad literacy with programs and aps such email, Excel, Microsoft Word, Adobe e-sign, etc.
• Pass and maintain Applicator Licensure within state(s) of employment.
• Attend annual recertification for licensure.
• Continually build product knowledge by attending trade shows, conducting product literature reviews, and completing vendor online training.
• Tidy grooming habits required.
• Limited facial hair restricted according to OSHA respirator guidelines for safe use.
• Adherence to company dress policy and company issued uniform program guidelines as laid out in employee handbook.