Medical Assistant

CLASSIFICATION:        Non-Exempt, Full-Time

REPORTS TO:              Lead Nurse

KEY PERFORMANCE AREAS

1. Perform the duties of a Medical Assistant in a primary care setting with assistance from volunteer nurses when available. 
2. Work with Spanish speaking patients –translating during clinic and taking phone messages.
3. Assist the Clinical Director and Medical Providers in any way to help make both Pediatrics and Adult clinic run smoothly. 

SUMMARY/OBJECTIVE

The clinic medical assistant job is to help make the medical operations run smoothly. This This involves working daily with the Medical providers and Clinical Director, performing various clinic and lab tests as needed and being proficient with electronic medical records. The job also includes working directly with the Spanish speaking patients to include direct translation.   

ESSENTIAL FUNCTIONS

• Prepare patients for exams, take vital signs
• Take patient medical history
• Perform simple office lab tests (i.e. urine dipsticks, pregnancy tests, glucose tests, etc.)
• Draw periodic lab tests and complete requisitions for ordered tests
• Prepare and organize exam rooms by cleaning, stocking and assisting in ordering supplies
• Perform various office procedures (i.e. EKG, Spirometry, injections, suture removal, etc.)
• Clean and autoclave medical instruments
• Assist physicians with entering patient data and orders in the computer
• Answering Spanish speaking patient phone calls
• Notify Spanish speaking patients of lab or test results
• Following protocols to refill prescriptions

COMPETENCIES

• Customer/Client Focus
• Teamwork Orientation
• Problem Solving/Analysis
• Communication Proficiency (English and Spanish)
• Learning Orientation
• Ethical Conduct
• Stress Management/Composure
• Discretion

WORK EVNIRONMENT

Employee will be exposed to virus, disease and infection from patients and specimens in working environment.  Employee may experience traumatic situations. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 

The position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting and supporting patients. 

POSITION TYPE AND EXPECTED HOURS OF WORK

This is a full-time position. Days and hours of work are Monday through Thursday, 8:00 a.m. to 5 p.m. and Fridays, 8:00 a.m. -1:00 p.m. Evening and weekend work frequently may be required as job duties demand.

TRAVEL

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

EDUCATION AND EXPERIENCE

1. Medical Assistant Certificate is preferred, but not required. 

AAP/EEO STATEMENT

Bethesda Health Clinic and Hangers of Hope provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, Bethesda Health Clinic and Hangers of Hope complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. 

This position description is intended to be a tool to describe the primary purpose of the job and the key duties and responsibilities.  It may not be inclusive of all duties and job assignments.  Other job duties and responsibilities may be added, deleted and/or revised at the discretion of management.