Medical Assistant

CLASSIFICATION:        Non-Exempt, Full-Time

REPORTS TO:              Lead Nurse

Medical Assistant 

At Bethesda, our mission is to be a Christ-centered ministry that provides affordable, high-quality healthcare for hard-working, underserved East Texas families.

Medical Assistant

The Float Medical Assistant plays an important role in providing compassionate, patient-centered care across Bethesda Health Clinic’s Pediatric and Adult Primary Care clinics. This position supports providers and patients throughout the care experience while helping ensure safe, efficient, and consistent clinical operations.

Because this role serves multiple clinical areas, the Float Medical Assistant must be flexible, adaptable, and comfortable transitioning between departments based on patient volume, staffing, and clinic needs. The Float Medical Assistant works with patients across the lifespan, from infancy through adulthood, and provides both clinical and administrative support to the care team.

With strong clinical skills, attention to detail, and a heart for serving others, the Float Medical Assistant helps create a positive patient experience while supporting providers, communicating effectively with patients and families, and maintaining accurate clinical documentation. As a bilingual member of the care team, this position also helps ensure Spanish-speaking patients can effectively communicate with their healthcare team and understand their care.

Outcomes 

• Perform the duties of a Medical Assistant in a primary care setting with assistance from volunteer nurses when available. 
• Work with Spanish speaking patients –translating during clinic and taking phone messages.
• Assist the Clinical Director and Medical Providers in any way to help make both Pediatrics and Adult clinic run smoothly. 
• Perform Laboratory and Diagnostic support
• Maintain Electronic medical records and documentation

Qualifications

• Bilingual in English and Spanish required.

• High school diploma or equivalent required.
• Medical Assistant Certification preferred.
• Experience providing care or clinical support to patients across the lifespan, including infants, children, adolescents, and adults.
• Experience in Pediatric and Adult Primary Care preferred.
• Experience using Electronic Medical Records (EMR).
• Excellent communication and interpersonal skills with the ability to build rapport with patients and families of diverse backgrounds.
• Strong organizational skills and attention to detail with the ability to multitask and prioritize effectively in a fast-paced clinical environment.
• Ability to demonstrate flexibility and transition effectively between clinical departments based on organizational needs.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive patient information.
• Ability to stand, walk, sit, bend, stoop, kneel, crouch, and reach as required to perform clinical duties.
• Ability to use the manual dexterity and fine motor skills necessary to perform clinical procedures.
• Ability to lift, move, or assist with patients, equipment, and supplies weighing up to 50 pounds.
• Sufficient vision and hearing to safely perform clinical duties and communicate effectively with patients, families, providers, and staff.
• Ability to work in an environment involving potential exposure to viruses, diseases, infections, bodily fluids, and other healthcare-related hazards.
• Ability to travel locally between Bethesda locations during the business day.

Spiritual Guidlines

• Practicing believer in the Lord Jesus Christ
• Commitment to growth in relationship with the Lord Jesus Christ and in Christian maturity 

AAP/EEO STATEMENT

Bethesda Health Clinic and Hangers of Hope provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, national origin, age, disability or genetics.  In addition to federal law requirements, Bethesda Health Clinic and Hangers of Hope complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. 

This position description is intended to be a tool to describe the primary purpose of the job and the key duties and responsibilities.  It may not be inclusive of all duties and job assignments.  Other job duties and responsibilities may be added, deleted and/or revised at the discretion of management.