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Pine Cove is a growing non-profit organization that offers a wide variety of professional, impactful, and fun full-time jobs. We are frequently looking for additional ministry-minded individuals to join our team in various departments such as marketing, accounting, registration, information technology, human resources, and more!
Job Description Summary:
This position is responsible for assisting the IT Department with general administrative tasks and processes, supplying excellent customer service, and helping manage departmental projects. Specific areas include: help desk support and ownership, correspondence scheduling, bill processing, operational support, and project management. This position exemplifies the core values of Pine Cove by being Christ-centered, others-focused, and seriously fun.Job Description:
Job Responsibilities
Oversee organizational needs and day-to-day operations of the IT department, specifically on the IT Operations side.
Triage, prioritize, and schedule IT support tasks and provide status communication and excellent customer service to Pine Cove staff requesting support.
Coordinate basic support for Pine Cove's core operational systems, including, but not limited to, Jumpcloud, ClickUp, Google Workspace, iCampPro, Workday, and Salesforce (no previous experience req'd).
Assist with escalating issues as needed to Pine Cove staff engineers or technology vendors using clear written and verbal communication.
Manage other administrative needs of the IT department including bill processing, overseeing the IT maintenance calendar, and supporting team members in these and other processes.
Responsible for other tasks as directed.
Job QualificationsÂ
 Agrees with and exhibits behaviors in accordance with the Pine Cove Statement of Faith
Maintain compliance with all Pine Cove policies and procedures during employment including the Staff Policy Handbook
Maintain compliance with all state and federal laws
Must establish and maintain professional working relationships with employees, managers, and external constituents, including demonstrating consistent Speed of Trust behaviors
Is self-motivated with a desire to serve and do all things with excellence
Adjusts to changes in environment or schedule while maintaining a joyful attitude
Possess a current driver’s license and able to drive company vehicles as needed
Bachelors degree preferred
Minimum of 1 year of administrative experience preferred
Strong customer service skills, multi-task prioritization, and problem solving skills required
Strong problem-solving and attention to detail skills required
Strong written and verbal communication skills required
Moderate computer skills and a general curiosity for learning new technologies / technical skills
Is self-motivated with a desire to serve and do all things with excellence, ability to work independently and with a team.Â
Pine Cove exists to be used by God to transform the lives of people for His purposes and His glory! We are not only a high-energy and creative environment but also a life-transforming and rewarding workplace. Apply to be a part of this “Christ-centered, others-focused, seriously fun” ministry today!
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