TRC Front Desk

Job DetailsJob Location: Tyler, TX 75703We are seeking a friendly, reliable, and customer-focused Front Desk Associate to join our team. As the first point of contact for members and guests, you will play a key role in providing exceptional service and ensuring a positive experience for everyone who walks through our doors. This position involves a mix of customer service, administrative duties, and facility oversight.   Key Responsibilities: • Greet members and guests warmly and professionally • Check members in using the software system • Answer phone calls, respond to inquiries, and provide accurate information • Process payments and maintain accurate records of transactions • Maintain a clean, organized, and welcoming front desk and lobby area • Monitor member check-ins and ensure policies are followed • Assist with opening and closing procedures • Report facility maintenance issues or member concerns to management • Support other staff and assist in light cleaning duties when needed QualificationsQualifications: • High school diploma or equivalent • Prior customer service experience preferred • Strong communication and interpersonal skills • Basic computer and point-of-sale (POS) system proficiency • Ability to multitask and remain calm in a fast-paced environment • Reliable, punctual, and professional appearance • Flexible schedule, including evenings and weekends Working Conditions: • Standing for extended periods • Occasional light lifting (up to 25 lbs) • May be required to work early mornings, evenings, weekends, and holidays