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Ready Mix Customer Service Representative

Heidelberg Materials
Posted 13 days ago, valid for 17 days
Location

Tyrone, GA 30290, US

Salary

$22.54 - $27.8 per hour

Contract type

Full Time

Life Insurance
Disability Insurance
Flexible Spending Account

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Line of Business: Aggregates

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

  • Coordinate and schedule ready‑mix concrete orders with accuracy and urgency

  • Communicate effectively with customers, drivers, and dispatch to ensure timely deliveries

  • Monitor order status and proactively resolve issues or delays

  • Provide product information and support to customers in a professional manner

  • Maintain detailed and organized records of orders, changes, and delivery updates

What Are We Looking For

  • Strong capability in customer communication and service within a fast‑paced environment

  • Ability to manage multiple priorities while maintaining accuracy and attention to detail

  • Competency using computer systems, dispatch tools, and order‑entry software

  • Problem‑solving skills with a focus on collaboration and timely resolution

  • Commitment to safety, teamwork, and delivering a positive customer experience

Work Environment

  • Role operates in an office or dispatch setting with frequent interaction across operations, customers, and drivers

What We Offer

  • Competitive base salary, $22.54 per hour to $27.80 per hour.

  • 401(k) retirement savings plan with an automatic company contribution as well as matching contributions

  • Highly competitive benefits programs, including:

    • Medical, Dental, and Vision along with Prescription Drug Benefits

    • Health Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)

    • AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance

    • Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled




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