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Quality Associate, Clinic Overhead, Full Time, Day Shift

Adventist Health
Posted 13 days ago, valid for 15 days
Location

Ukiah, CA 95482, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Adventist Health Ukiah Valley is seeking a candidate to maintain responsibility for auditing registration charts and coordinating departmental information systems.
  • The position requires a high school education or GED, with preferred qualifications including an associate's degree and experience in electronic medical records and data analysis.
  • Candidates should have at least 1 year of relevant experience in a healthcare setting.
  • The role involves patient registration, verifying insurance, collecting payments, and ensuring the accuracy of demographic information.
  • The salary for this position is competitive and commensurate with experience, reflecting the organization's commitment to its employees.

Adventist Health Ukiah Valley has been deeply connected to the community we serve since 1956. We are comprised of a 50-bed acute care medical center, level IV trauma center, level II intensive care nursery services, extensive physical rehabilitation program, outpatient surgery and diagnostic center and advanced wound care center. Ukiah is a unique small town that charms you with its rich character, arts, vineyards and natural surroundings. Ukiah beckons you to explore all that the valley has to offer amidst our 300 days of sunshine each year. We are also conveniently located just two hours north of San Francisco and 45 minutes from the Pacific Coast.

Job Summary:

Maintains responsibility for auditing all registration charts. Coordinates the implementation and maintenance of departmental information system. Documents, implements, and tests existing programs, reports, and dictionaries; coordinates upgrade enhancements to existing program.

Job Requirements:

Education and Work Experience:

  • High School Education/GED or equivalent: Preferred
  • Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
  • Electronic medical records experience: Preferred
  • Data analysis and database experience: Preferred

Essential Functions:

  • Registers patients using two patient identifiers in a timely and efficient manner. Validates demographics and obtaining Primary Care Physician. Obtain signatures on all appropriate documents. Delivers paperwork & armband/labels to unit/patient. Verifies financial information, selects appropriate financial class, follows EMTALA guidelines if appropriate. Follows up on incomplete patient information not given at time of service. Documents patients account notes appropriately, accurately and thoroughly in accordance with established policies and procedures.
  • Verifies insurance using all sources provided. Obtains authorization for required services. Ensures proper documentation in RCI. Works closely with Utilization Management & Physicians offices to insure accurate data is available. Works carefully with attention to detail. Documents patients account notes appropriately, accurately and thoroughly in accordance with established policies and procedures.
  • Collects co-pays & deductibles. Sets payment arrangements with patients. Estimates patient's responsibility. Documents patients account notes appropriately, accurately and thoroughly in accordance with established policies and procedures. Offers appropriate Financial Assistance.
  • Assures accuracy and completion of all demographic information and insurance information on the face sheet with special attention to the payer code and financial class. Accesses AETS and make all necessary corrections in relevant computer systems. Makes corrections online and generates new paperwork if necessary. Records individual registrars errors. Notify supervisor/ lead with errors for further training. Provides training and information on most common errors. Identifies trends and makes recommendation for improvement. Follows up with Workers Comp and third party payers.
  • Accurately abstracts quality data from Medical Records. Enters quality data in the database in an timely manner. Meets all deadlines relating to submission of above data. Performs follow up on invalid data. Reviews quality data for accuracy and completeness with Quality Department.
  • Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.


Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.



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