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Description
Core Focus:
Deliver exceptional import logistics support by managing inbound shipments, maintaining regulatory compliance, and ensuring all client communications are handled promptly and professionally.
Role
- Oversee all import operations to ensure compliance with U.S. Customs and other regulatory bodies.
- Coordinate with customs brokers, freight forwarders, carriers, and Importer of Record (IOR) providers to streamline transit and customs clearance.
- Collaborate with sales, logistics, and merchandising teams to ensure timely delivery and accurate shipment information.
- Review and approve shipment bookings from brokers/forwarders; communicate any updates or changes to internal stakeholders.
- Track all active freight shipments daily and proactively resolve any delays or issues.
- Prepare and manage all required import documentation, including ISFs, invoices, and bills of lading.
- Manage the full lifecycle of international purchase orders, ensuring proper documentation, classification, and customs compliance.
- Audit carrier invoices for accuracy and process for timely payment through Accounts Payable.
- Full A-Z process ownership across Import shipments, including pricing, quotations, and billing.
- Familiar with high-end apparel commodities
- Maintain accurate records for Free Trade Agreements and other special import programs.
- Serves as the main point of contact for customers, resolving issues and ensuring customer satisfaction
- Support the Import Manager on special projects and process improvements as assigned.
Required Education and Experience:
- High School Diploma or G.E.D.
- Minimum of 4 years of international freight forwarding operation experience
- 3+ years customs entry, certificate of origin, ISF fililings, a plus
- 3+ years of CargoWise software
- 2+ years of Ocean Import Experience
Preferred Skills:
- Familiar with wide range of commodity codes
- Strong knowledge of US Customs regulations
- Strong Communication, analytical, and math skills
- Excellent organizational and time management skills
- Proficient in the English Language
- Attention to detail
- Reliable, accountable, and collaborative team player
- Demonstrated proficiency with applicable software Microsoft Outlook & Excel
- Understanding of International Trade Regulations (Incoterms, customs documentation, tariffs)
Location:
- 6180 Buffington Road, On site
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