SERVICE ADMINISTRATOR

Custom Truck One Source

Posted 4 days ago, valid for 25 days

Union Grove, WI 53182, US

Competitive

Full Time

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Sonic Summary

The Service Administrator will provide administrative support to the Service Department in daily operations.
Key responsibilities include making phone calls to customers for appointment scheduling and follow-ups, preparing service contract agreements, and reviewing service repair orders for accuracy.
The role also involves adding or changing notes in repair orders, closing repair orders, and delivering them to the accounting department.
Additionally, the Service Administrator will complete and file repair orders, billing forms, invoices, and requisition forms for the service department.
This position requires a minimum of 2 years of experience and offers a salary of $45,000 per year.

The Service Administrator will be responsible for providing administrative support to the Service Department in day to day functions.

Essential Duties and Responsibilities

Make phone calls to customers to set up and confirm appointments as well as make follow up customer relations follow up calls.
Prepare agreements for service contracts.
Review every service repair order for proper completion and accuracy.
Add and/or change notes in repair orders.
Close repair orders.
Deliver all closed repair orders to the accounting department.
Complete and file repair orders, billing forms, invoices, and requisition forms for service department.

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