Store Sales Manager

Job DetailsJob Location: Universal City Walk Hollywood (CA) - Universal City, CA 91608Position Type: Full TimeSalary Range: $65,000.00 - $80,000.00 Salary/yearJob Shift: Open AvailabilitySTORE SALES MANAGER — Luxury Retail Leadership Reports to: Company Leadership Direct Reports: Assistant Sales Manager, Sales Lead, Sales Specialist, Sales Support BASE SALARY: $65,000 to $80,000 annually. Final compensation will be determined based on relevant experience, qualifications, and the responsibilities assigned to the position. SCHEDULE: 45 hrs/wk based on business needs Location: On-Site Universal Studios CityWalk, Hollywood, CA Own the business. Lead the team. Elevate the experience. At Nectar Life, we transform bath and body care into an immersive, discovery-driven retail experience. Our plant-based, cruelty-free products combine vibrant storytelling with high-performing skincare and body care innovations. As Store Manager, you are the leader of the store — fully accountable for its performance, people, and the guest experience that sets us apart. This is a hands-on leadership role. You lead from the floor, not from the back office. This role is fully on-site. YOUR IMPACT What you'll own Drive business performance Own total store sales, payroll, and operational efficiency Drive revenue through active floor leadership and a strong selling culture Monitor and respond to guest conversion, average ticket, and sales trends Align staffing with business volume to protect profitability Lead store-level strategies to meet financial targets including P&L; goals Maintain disciplined payroll management aligned with company targets and business volume. Lead and develop your team Recruit, hire, and develop talent aligned with Nectar's brand and culture Coach through real-time feedback and structured development plans Manage the full talent lifecycle — onboarding, performance management, succession planning Build a culture of accountability, recognition, and growth Identify and develop future leaders within the store Drive strong Employee Opinion Survey results as a measure of team health Own the guest experience Lead from the floor during peak periods — your presence sets the tone Ensure every guest receives a warm, personalized, and memorable visit Drive product discovery, demonstrations, and brand storytelling Build lasting guest relationships that drive loyalty and repeat visits Resolve guest concerns quickly and with genuine care Oversee store operations Own all aspects of daily operations including scheduling, staffing, and execution Manage labor hours using scheduling tools (e.g., Paycom) to support payroll efficiency Oversee inventory processes, stockroom organization, and replenishment Ensure visual merchandising and store presentation meet brand standards Ensure adherence to all operational, safety, and loss prevention procedures Collaborate cross-functionally with HR and leadership as the business grows Build toward flagship growth Strengthen operational consistency and team performance to support long-term store growth Identify opportunities to improve efficiency, sales performance, and guest engagement Support the vision of developing this location into a flagship retail destination Partner with leadership to scale operations and champion company values and community initiatives PERFORMANCE METRICS How success is measured SALES: Goals and comp growth AVERAGE TICKET: ADS performance GUEST CONVERSION: Transactions per hour GUEST LOYALTY: Retention and repeat visits PAYROLL EFFICIENCY: Labor vs. volume alignment INVENTORY INTEGRITY: Shrink and accuracy TEAM HEALTH: Retention and engagement CULTURE PULSE: Employee Opinion Survey results Success metrics may be adjusted based on business needs, seasonal goals, or company initiatives. WHY NECTAR LIFE What's in it for you Nectar Life is a rapidly growing brand bringing immersive retail experiences to customers around the world. Our stores combine product discovery, hands-on demonstrations, and joyful brand storytelling to create an environment unlike any other. As Store Manager, you'll be at the center of that experience — with real ownership, real growth, and real recognition. Compensation & culture $65,000 to $80,000 annually. Final compensation will be determined based on relevant experience, qualifications, and the responsibilities assigned to the position. Performance-based bonus opportunities tied to store results and key business metrics Commission opportunities on eligible sales Bonuses on select LED devices and skincare products 100% of tips distributed directly to team members A culture focused on recognition, development, and internal advancement Opportunities to grow with a globally expanding brand Opportunity to help build and scale a flagship retail location over time.  Benefits Health insurance Dental insurance Vision insurance Supplemental Insurance Employee discount QualificationsWHO YOU ARE The leader we're looking forYou are a confident, hands-on retail leader who drives results while building teams that genuinely love coming to work. You combine strong business instincts with a passion for people development and guest experience excellence. 3–6+ years of retail leadership experience, ideally in premium or specialty environments Experience managing store performance, sales teams, and operational execution Working knowledge of retail P&L; and key financial performance indicators Track record of developing leaders and associates in a performance-based culture Skilled in POS systems, scheduling software (e.g., Paycom), and KPI dashboards Strong business awareness including sales performance and labor management Excellent communication, leadership, and organizational skills A positive, solutions-focused mindset with a strong sense of ownership You're also comfortable with: Working peak business periods, weekends, and holidays as required by the business. Leading in fast-paced, discovery-driven retail environments Maintaining a professional appearance aligned with brand standards