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PPL Electric Utilities delivers safe, reliable and affordable electricity to more than 1.4 million homes and businesses throughout its 29-county service territory in eastern and central Pennsylvania. Through smart investments and innovation, it has built one of the most advanced electric grids in the United States. And, with over a century of expertise, PPL Electric remains focused on continuing to build the utility of the future, today. Regularly ranking among the country’s best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 J.D. Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees, community members and initiatives across its service territory through volunteerism and investments in organizations that support education, sustainability, and wellbeing.
Overview
Service customer accounts by connecting, disconnecting and changing meters, handling overdue accounts, investigating customer service complaints and specifying meter, service and area light locations.
This is a bargaining unit (union) position. The successful applicant will become a member of IBEW Local 1600.
This is a temporary position lasting up to 9 months.
Responsibilities
Description of Duties
Connects, disconnects, changes, installs and removes self-contained single and polyphase meters.
Contacts customers regarding overdue accounts; disconnects and reconnects service as required.
Records meter and customer data on required forms.
Investigates customer service complaints including voltage, outages, shock, and flickering lights.
Observes and reports hazardous service conditions.
Specifies meter, service, and area light locations.
Operates light truck or automobile.
Installs and removes recording voltmeters.
Reads meters and performs related duties as assigned.
Qualifications
Minimum Entry Requirements
Successfully passing the EEI CAST test or its replacement.
Ability to understand and apply company manuals, safety rules, and electric service standards.
Valid motor vehicle operator’s license.
Ability to perform moderately strenuous outdoor labor.
Ability to communicate courteously with customers and the public.
Ability to recognize hazardous conditions and use safety equipment.
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