In-Home Delivery Driver

Description

Homemakers is growing, and we’re looking to add motivated individuals to our In-Home Delivery team! 

If you take pride in delivering excellent customer service and enjoy hands-on, physical work, this could be the perfect fit. Our delivery team consistently earns top customer reviews thanks to their dedication, professionalism, and care in every home they visit. This role is physically demanding and highly rewarding. 

Ideal candidates will have previous experience with heavy lifting and box truck driving.  

Position Summary
We are seeking a dependable In Home Delivery Driver to provide outstanding customer service by safely and efficiently delivering furniture and mattresses into customers’ homes. This role is crucial in ensuring a superior customer experience through effective communication, professionalism, and attention to detail.

Key Responsibilities

• Conduct pre-trip inspections of delivery vehicle
• Safely pack, load, and secure products in accordance with company standards
• Drive throughout statewide and metropolitan areas using navigation tools
• Assist with dispatch calls, customer inquiries, and provide directions as needed
• Ensure courteous and customer-focused interactions to maximize satisfaction
• Unload and install products in customers' homes, including navigating stairs when necessary
• Adhere to all traffic laws and maintain a clean driving record
• Lift and maneuver products weighing up to 75-100 lbs
• Address customer concerns promptly and professionally
• Utilize company tablet for delivery documentation and customer interactions
• Perform minor vehicle maintenance and report any issues promptly
• Keep company vehicles clean and organized
• Provide feedback to management on operational efficiencies and safety improvements
• Follow all safety protocols and operational procedures
• Additional duties as assigned

Education and Experience

• Previous delivery experience preferred
• Strong time management skills
• Excellent customer service and communication abilities
• Valid driver’s license with a clean driving record (No DWI convictions in the last seven years; no more than two moving violations or accidents in the last seven years)
• Must be at least 21 years old

Knowledge, Skills, and Abilities

• Self-motivated and capable of working independently
• Basic maintenance skills
• Highly organized and detail-oriented
• Willingness to work flexible hours based on business needs
• Proactive in performing routine maintenance tasks

Physical Expectations

• Standing, walking, bending, kneeling, crouching, climbing
• Handling and lifting heavy items (100 – 150 lbs.)
• Maneuvering equipment and products weighing up to 150 lbs.
• Comfortable working at varying heights

Environmental Conditions

• Work environments include store, warehouse, and customer homes
• Exposure to hot/cold weather conditions
• Potential for dusty and noisy surroundings
• No smoking or vaping permitted in company vehicles