At Pon.Bike, operations is more than moving products from point A to point B. It's the engine that powers some of the most respected brands in cycling, including Cannondale, Santa Cruz, Cervélo, Gazelle, Schwinn, Mongoose, and more.

Our North American Operations team manages a growing network of distribution centers and supply chain capabilities that connect riders, retailers, and consumers with the products they love. As our business evolves beyond traditional wholesale into a more blended retail, e-commerce, and direct-to-consumer model, we're investing in the people, systems, and operations that will shape the future of how bikes move across North America.

Whether you're leading a distribution center, optimizing inventory, improving processes, or building high-performing teams, your work has a direct and visible impact on customer experience, business performance, and the growth of some of the industry's most iconic brands.

Join us and help build the operational foundation behind the future of cycling.

About the Role

The ideal Distribution Manager has a track record of transforming distribution operations into a competitive advantage. You know how to build high-performing teams, create a culture of accountability and engagement, and turn complexity into seamless execution. As Pon.Bike continues its evolution into a blended B2B, B2C, and e-commerce business, your leadership will play a critical role in ensuring riders, retailers, and customers receive the products they need, when they need them. The success of some of the most iconic brands in cycling will depend on your ability to elevate performance, inspire people, and create a distribution operation that's ready for the future.

Your Part to Play

Operational Leadership

Oversee daily operations of the distribution center, including receiving, storage, inventory management, order fulfillment, and dispatch.
Ensure optimal layout, workflow, and utilization of space, labor, and equipment.
Maintain service levels in line with company and customer expectations (on-time, in-full delivery).

Team Management

Lead, motivate, and develop a team of 30–40 employees, including supervisors and warehouse operatives.
Set clear performance objectives, provide coaching and feedback, and foster a culture of safety, teamwork, and accountability.
Partner with HR to manage recruitment, training, performance reviews, and employee relations within the DC.
Communicate business strategies and operational plans effectively across teams to build transparency and trust.
Drive employee engagement, performance management, quality, and continuous improvement within the fulfillment center.

Continuous Improvement & Efficiency

Implement and monitor KPIs related to productivity, accuracy, safety, and cost efficiency.
Identify and execute process improvements through lean, 5S, Six Signa or other operational excellence initiatives.
Collaborate with brand leaders and operations teams to enhance supply chain coordination and service performance.

Health, Safety & Compliance

Ensure all operations comply with company policies, health & safety standards, and legal regulations.
Promote a proactive safety culture and lead regular safety audits and training.
Oversee and approve maintenance of facilities, buildings, and grounds, including vendor management and service scheduling.

Budget & Systems Management

Prepare and manage the DC budget (labor, equipment, utilities, supplies, etc.) and control expenditures against approved limits.
Oversee inventory accuracy and support reconciliation and cycle-count processes.
Utilize WMS/ERP systems effectively to manage stock and workflows; recommend and implement system enhancements as needed.
Approve purchasing of operational supplies and materials in alignment with budgetary and compliance requirements.

What You Bring to the Table

Bachelor’s Degree in the areas of Logistics, Supply Chain, Engineering, Technology, Operations, or related business
10-15 Years’ experience managing teams/people
Ability to analyze a supply chain and find risks
Experience leading Sr. Managers and developing people
Ability/Experience to identify opportunities to improve
Excellent planning and project management skills
Proven knowledge of performance evaluation metrics
Computer skills in SAP or similar ERP program, and -Windows-Excel-Word
Demonstrated success innovating solutions to increase productivity and profitability
Must be organized with good follow up skills and an effective communicator both up and down the organization.
Knowledge of dangerous goods shipping regulations and all other Distribution / Operations regulations
Desire and ability to work in a fast-paced environment

Environmental Factors to Note

Exposure to weather and temperatures can range from cold to hot in warehouse area.
Noise level can be moderate to high throughout the facility.

Salary Range

The expected annual base salary range for this position is $110,000-120,000. The final compensation package will be based on a variety of factors including experience, skills, education, certifications, and internal equity.

Some of Our Great Benefits:

Comprehensive Medical/Prescription/Dental/Vision plans
Generous Paid Time Off Programs
Paid Life & Disability Insurance
FSA/HSA/Dependent Care FSA
401k and company match
Commuter Incentive Program
Paid Community Volunteer Days
Voluntary benefits (critical illness, accident, and hospital indemnity insurance)
Great discounts on company products
Employee Wellness Program / EAP benefit
Parental Leave program
Access to group home and auto insurance
A mix of casual yet professional culture

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We are connected by four core values that serve as the basis for a strong future.

Passion to Perform: We share a passion to perform. We focus on real results. We finish what we start, and we go that extra mile. We don’t give up.
Trust to Act: We’re trusted to do a good job, and we deliver it. We use that freedom to apply our talents and qualities for the best results.
Care & Act Responsibly: We’re responsible for all our actions, and we consider the consequences for our stakeholders and the environment. We’re honest, open, and direct.
Make it Fun: Enjoying your job is a serious business! We’re open, informal, and cheerful. We allow everyone to be who they are.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. For additional information, please click here. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know.

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