Inside Sales Representative Aftermarket

About ITT:

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. 

Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.

Our businesses are organized in three distinct segments, each based around our core engineering DNA: 

Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions.Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Goulds Pumps, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.

Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.

Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. 

Position Summary

The primary role of the Government Inside Sales Representative is developing and maintaining relationships with United States and foreign government agencies and public sector clients to generate sales opportunities and support company growth. This role manages inbound and outbound sales activities, prepares quotes and proposals, follows up on bids and contracts, and works closely with internal teams to ensure customer satisfaction and timely delivery of products or services. This new role replaces our current Aftermarket Defense Account Manager role that includes outside sales responsibilities.    

Essential Responsibilities

• Respond to customer inquiries regarding products, pricing, contracts, and availability  

• Prepare and submit quotes, proposals, and bid documentation in accordance with government requirements 

• Negotiate price and terms and secure purchased orders on quoted opportunities 

• Follow up on open quotes, bids, and contract opportunities to maximize sales conversion  

• Assist in sales forecasting activities to support budget planning and financial reporting 

• Obtain target pricing and insight into competitors to bolster margins on competitive and sole sourced aftermarket business opportunities 

• Forge effective working relationships with sales, engineering, quality and operations in the business to successfully champion customer interests 

• Develop and maintain relationships with government customers and distributors  

• Generate new business opportunities through outbound calls, emails, and lead follow-up  

• Maintain knowledge of government purchasing processes, contracts, and procurement regulations  

• Track sales activities, opportunities, and customer interactions  

• Coordinate with operations, purchasing, and logistics teams to ensure accurate order fulfillment 

• Maintain current knowledge of company products, services, and competitive offerings  

• Assist with contract renewals and ongoing account activities  

• Meet or exceed established sales goals and performance metrics 

• Produce effective verbal and written communication  

• Effectively utilize ERP and CRM systems as well as basic business software programs (Excel, Word, Power Point, etc.) 

Position Requirements

• Associate or bachelor’s degree preferred 

• 5+ years’ experience in customer service/inside sales in the aerospace/defense aftermarket 

• Understanding of the US FARs/DFAR’s and solicitation processes 

• Polished presentation and communication skills  

• The initiative and ability to develop, implement, and achieve ambitious performance goals 

• Excellent interpersonal skills, capability to work with ITT’s diverse and global employee base including the ability to motivate, energize, and enhance the performance of teammates 

• Ability to manage multiple projects and deadlines in a fast-paced environment  

• Customer focused attitude – the ability to be flexible and adaptive to support accounts in whatever ways may be required to bolster partnerships 

• Strong organizational skills and attention to detail  

• Knowledge of government procurement processes is a plus  

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR).  All applicants must be U.S. persons within the meaning of ITAR.  ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. 

  “ITT Corporation is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.” 

Equal Pay Act Statement

Equal Pay Act Range